Board of Directors
Dean Richlin, Chairman
Mr. Richlin is a seasoned trial attorney with broad experience and significant success in high stakes disputes. In recent years, he has tried a number of cases and arbitrations with tens of millions and even billions of dollars at stake. From 1999 to 2004, Dean served as First Assistant Attorney General for the Commonwealth of Massachusetts. In this capacity he was lead or supervisory attorney for all major cases and initiatives, including the successful defense of the Commonwealth in a six-week jury trial from a claim for billions of dollars in additional attorneys fees for legal services rendered to the Commonwealth in the 1990s tobacco litigation; oversight of all state investigations, administrative and regulatory matters, lawsuits and prosecutions regarding prescription drug pricing; negotiation of settlements in major business regulations cases, including the state-mandated environmental clean-up of the Housatonic River; the return of royalty rights for pharmaceuticals invented at the state laboratory; the payment to charities of an additional $30 million and the acceptance of governance reforms in connection with the sale of the Boston Red Sox in 2002.
Len Fishman is director of the Gerontology Institute at UMass Boston. The Institute is the research, policy and consulting arm of UMass Boston’s gerontology program—one of the oldest and largest aging studies programs in the world. Created by the Massachusetts Legislature in 1984, the Institute conducts research, analyzes policy, and provides education to policy makers and the general public about social, economic and health issues concerning older adults.
From 2000 to 2013, Len was CEO of Hebrew SeniorLife, New England’s largest non-profit provider of senior housing and health care. He led the transformation of this 110-year old nonprofit from a long-term care institution to an integrated system of health care and housing, research and teaching. Today, HSL serves seniors of all faiths and incomes—increasingly in community-based settings. During Len’s tenure HSL became an affiliate of Harvard Medical School, and serves as the School’s principal clinical research and academic teaching site in geriatrics.
Before joining HSL, Len was president of Leading Age, in Washington D.C., which represents 6000 non-profit senior housing and health care providers, serving over three million seniors, in the U.S. and Canada.
Len served in the cabinet of New Jersey Governor Christine Todd Whitman, as commissioner of the Department of Health. He led the governor’s initiative to unite all programs serving seniors into one cabinet-level department.
For a decade earlier, Len practiced health care law in New Jersey and Pennsylvania.
In April of 2016, Bob Gittens joined Cambridge Family & Children’s Service as Executive Director. Bob comes to CFCS from Northeastern University where he had been Vice President for Public Affairs since 2003. Bob brings a passion for the welfare of children and families for which CFCS is well-known, in addition to his significant management experience. He served as Cabinet Secretary of the Commonwealth’s Executive Office of Health and Human Services from 2001-2003 and was Commissioner of the Mass. Department of Youth Services (DYS) from 1997-2001. He was First Assistant District Attorney in the Suffolk County District Attorney’s Office from 1992-1997 and Chairman of the Massachusetts Parole Board from 1990-92.
Bob holds a J.D. degree from Northeastern University School of Law and a B.A. in Political Science from Northeastern. He has played a distinguished role in the community as Chairman of the Massachusetts Juvenile Justice Advisory Committee and member of the Governor’s Youth Violence Task Force. Bob has served as a board member of numerous organizations including Judge Baker Children’s Center, Massachusetts Society for the Prevention of Cruelty to Children, and Goodwill Industries.
Ira Gottlieb is a Principal in the healthcare practice of Mazars USA, LLP a wholly owned subsidiary of the Mazars group which is an international accounting, audit, tax and advisory services organization. Mr. Gottlieb has over 30 years of experience in the healthcare industry with a specialty in the managed care market segment on both the payer and provider side of healthcare delivery. He has provided managed care consultative services to national, regional and local payers, healthcare plans, hospitals and hospital systems. In addition, he has extensive experience in government programs for Managed Medicare and Medicaid Exchange and value-based payments. Previously, in 1989 Mr. Gottlieb founded, and was the owner, and Chief Executive Officer of Creative Health Concepts, Inc., a Healthcare consulting and solutions company. The practice was later sold to WeiserMazars LLP in 2012 where he transitioned to Principal of WeiserMazars LLP’s healthcare group. Mr. Gottlieb also founded and was owner, and Chief Executive Officer of Creative Management Strategies, Inc., a national retained healthcare executive search firm specializing in “C-Suite” assignments for health plans and hospitals. Mr. Gottlieb has a bachelor’s degree from The City University of New York. He also served as a sponsor representative on the Healthfirst Board of Directors for five years. Mr. Gottlieb was also a CEO and Chairman of two trade organizations; THE NEW YORK EMPLOYMENT COUNCIL and THE ASSOCIATION OF PERSONAL CONSULTANTS OF NEW YORK.
Ms. Hubbard has been a true pioneer in countless social change movements including education, prisoner rights, women’s rights, workers, refugees, socioeconomic, civil, and religious rights. As a passionate activist and dedicated educator, she continues to inspire organizational and institutional change locally and globally. A resident of Springfield, Ms. Hubbard serves as historian of the Greater Springfield Community Health Network Area and works with the Springfield Adolescent Health Project to address issues affecting teenagers in Springfield. She is also consultant and educator at Baystate’s Brightwood Health Center. Ms. Hubbard served on the board of the Haymarket People’s Fund for five years. Currently she serves on the boards of the Spanish American Union, the Performance Project and the regional board of the United Methodist Church.
Lisa I. Iezzoni, MD, MSc
Dr. Iezzoni is Professor of Medicine at Harvard Medical School and Director of the Institute for Health Policy at the Massachusetts General Hospital in Boston. She has published and spoken widely on risk adjustment and has edited Risk Adjustment for Measuring Health Care Outcomes, now in its third edition (2003). She also studies healthcare quality, delivery system, and policy issues relating to persons with disabilities, and her book “When Walking Fails” was published in Spring 2003 and “More Than Ramps: A Guide to Improving Health Care Quality and Access for People with Disabilities”, co-authored with Bonnie L. O’Day, appeared in 2006. Dr. Iezzoni is a member of the Institute of Medicine in the National Academy of Sciences.
Christopher F. Koller
Christopher F. Koller is President of the Milbank Memorial Fund and Publisher of the Milbank Quarterly. The Fund is a 110-year-old operating foundation that improves population health by connecting leaders with the best information and experience. Before joining the Fund in 2013, Mr. Koller served the State of Rhode Island for eight years as the country’s first health insurance commissioner, where he and his team aligned regulation and rate review with statutory authority to help promote delivery system reform in areas such as primary care transformation. Prior to that role, he served as CEO of Neighborhood Health Plan of Rhode Island. He is a member of the National Academy of Medicine’s Health Care Services Board and serves in numerous national and state health policy advisory capacities. Mr. Koller is also adjunct professor of community health in the School of Public Health at Brown University.
Alan Long is a member of Commonwealth Care Alliance and has been enrolled in the Senior Care Options program since 2013, and brings valuable insight to the Board. He is semi-retired and works part-time as a geriatric case manager and teaches Motivational Interviewing in the Family Medicine Program of Tufts University Medical School. He is a writer, and has written news and feature articles and white papers on clinical topics for organizations such as the Harvard Office of News and Public Affairs, MetroWest Medical Center, the Bath Brunswick Times Record, and MaineBiz. Mr. Long’s experience also includes working as an environmental and energy consultant for private consulting organizations. He holds a M.Ed. in counseling from the University of New Hampshire and an A.B. in sociology from Harvard University.
Mr. Lynch founded Lynch, Ryan & Associates, Inc. in 1984. As CEO of LynchRyan, he led the company to the pre-eminent position among management loss consulting companies in the United States. He is credited with creating the Massachusetts Qualified Loss Management Program, which led to the formation of an entire loss management industry throughout the Commonwealth. In 1987, Mr. Lynch and Tufts Associated Health Plan, a major Massachusetts HMO, joint-ventured the creation of ManagedComp, Inc., which ultimately grew to become the nation’s largest managing general underwriter. Active in community service, Lynch serves on the Board of Directors for numerous health, education, cultural, and human service non-profit entities, including the University of Massachusetts Memorial Hospital and Medical School Foundation, the Clara Barton Center for Diabetes Education, and the Joslin Diabetes Center.
Christopher D. Palmieri Ex-Officio
Chris Palmieri has a 20-year track record leading and growing provider-sponsored managed care organizations, with a keen focus on government funded managed care programs. He has a deep understanding and commitment to providing quality healthcare and long term support services to underserved populations, including seniors and people with disabilities.
Prior to his position with Commonwealth Care Alliance, Chris spent nearly ten years with Visiting Nurse Service of New York (VNSNY), the nation’s largest non-profit provider of home and community based services. During his last five years with VNSNY he served as President and Chief Executive Officer of VNSNY CHOICE Health Plans which he successfully transformed into a $2 billion safety-net insurance organization offering both Medicare Advantage and New York State Medicaid Managed Care products. In 2014, VNSNY CHOICE was awarded an Affordable Care Act Medicare-Medicaid alignment initiative contract worth nearly $2.4 billion. Chris has also held positions with Amerigroup Corporation, Metropolitan Jewish Health System, Inc., and Faxton-St. Luke’s Health Care/Mohawk Valley Network, Inc. Most recently, he served as the CEO of Remedy Partners, an organization that develops and manages episode payment programs for employers, commercial health insurers, and government payers based in Darien, CT.
Chris holds a Bachelor of Science from Ithaca College, and a Master of Science/Health Administration from Rochester Institute of Technology.
Carol Raphael has a wealth of health care policy and management experience. Currently, she is a Senior Advisor at Manatt Health Solutions. She served as Chief Executive Officer and President of the Visiting Nurse Service of New York (VNSNY), the largest non-profit home health agency in the United States from 1989 to 2011. She was Board Chair of AARP, which serves 38 million members, until June 2016 when her six year Board term concluded. Prior to joining VNSNY, Ms. Raphael held an executive position at Mt. Sinai Medical Center and was an Executive Deputy Commissioner of the Human Resources Administration in charge of the Medicaid and Public Assistance programs in New York City. Ms. Raphael was an Advanced Leadership Fellow at Harvard University in 2013. She serves as a Director on numerous Boards including the Primary Care Development Corporation, the Medicare Rights Center, The Scan Foundation, the New York eHealth Collaborative and Henry Schein, Inc. Ms. Raphael has also served on the Boards of Lifetime Excellus Blue Cross/Blue Shield, Barrier Therapeutics, Pace University and the American Foundation for the Blind. She served on a number of commissions including the Medicare Payment Advisory Commission (MedPAC), the Federal Bipartisan Commission on Long Term Care, the New York State Hospital Review and Planning Council and several Institute of Medicine Committees. Additionally, she was a member of New York State Governor Cuomo’s Medicaid Redesign Team. She is the Chair of the Long Term Quality Alliance. She is co-chair of the National Quality Forum Attribution Committee and chaired its Post-Acute, Long Term Care and Hospice Workgroup from 2011 to 2015. Ms. Raphael is a member of the Harvard T.H. Chan School of Public Health Policy and Management Executive Council and the New York City Age Friendly Commission. She co-edited the book “Home Based Care for a New Century” and was a Visiting Fellow at the Kings Fund in the United Kingdom. She has an MPA from Harvard University’s Kennedy School of Government and completed its Senior Executive Program.
In 2000 Robert Restuccia became the Executive Director of Community Catalyst. Under his direction, Community Catalyst has established an impressive track record working with low-income communities and state and local partners to achieve healthcare reforms in more than 40 states. Restuccia has represented the interests of health consumers for over 20 years. He was a founder of Health Care For All and became its Executive Director in 1989. Under his leadership, it became one of the largest and most effective state consumer healthcare organizations in the country. He is an adjunct professor at the Boston University School of Public Health. He also serves on the Board of Directors of the Blue Cross Blue Shield of Massachusetts Foundation, RealBenefits Inc, and Health Care for All. Restuccia has been a recipient of numerous awards for his work in healthcare reform, including the Families USA Health Care Advocate of the Year Award and the Gail Douglas Award of Public Health Practice.
Mark E. Reynolds
Mr. Reynolds is President of the Risk Management Foundation of the Harvard Medical Institutions (CRICO). CRICO insures 22 hospitals, more than 12,000 physicians, and 209 other healthcare organizations for professional liability. The CRICO program also insures over 100,000 nurses, physician assistants, and clinical support staff. In addition, CRICO is an international leader in patient safety, simulation and team training, and risk management.
Mark has 20 years of experience in the healthcare and insurance industries, most recently as CEO of Neighborhood Health Plan of RI, where his outcome-driven approach resulted in it being rated among the nation’s top 10 Medicaid health plans. Throughout a career path involving complex governance, healthcare, and financial environments, he has exhibited a consistent commitment to excellence and service to the community.
Ms. Turnbull is a senior lecturer in health policy in the Department of Health Policy and Management and the Associate Dean for Educational Programs at the Harvard School of Public Health. Her research interests include health insurance regulation, healthcare access, consumer participation in managed care plans, and international applications of managed care. Before joining HSPH, Nancy worked for almost ten years for the Massachusetts Division of Insurance, where she was First Deputy Commissioner and Deputy Commissioner for Health Policy. Nancy is on the board of a number of state health policy organizations, including the Massachusetts Health Policy Forum, and the Massachusetts Health Council.