Commonwealth Care Alliance
Menu

Leadership

Executive Team

  • Christopher D. Palmieri, President and Chief Executive Officer

    Christopher D. Palmieri has a 20-year track record leading and growing provider-sponsored managed care organization, with a keen focus on government-funded managed care programs.  He has a deep understanding and commitment to providing quality healthcare and long-term services to underserved populations, including senior and individuals with disabilities.

    Since the fall of 2015, Chris has served as the President and Chief Executive Officer of Commonwealth Care Alliance (CCA), a prepaid care delivery system that insures and provides enhanced primary care and care coordination for Medicare and Medicaid beneficiaries residing across the Commonwealth of Massachusetts with complex physical, medical and psychosocial needs.  In collaboration with State and Federal government partners, Palmieri recently led a turnaround to ensure the organization’s financial strength and long-term sustainability. Under his leadership, CCA also passed the 20,000 member milestone, highlighting a growing demand for the organization’s innovative model of care that has been proven to improve quality and health outcomes while reducing the overall cost of care.  In the 2016 Consumer Assessment of Healthcare Providers and Systems (CAPHS) survey, administered by the Centers for Medicare and Medicaid Services (CMS), CCA’s Medicare-Medicaid plan received the nation’s highest overall consumer rating for quality and success.  And, in the past year, Palmieri launched a for profit subsidiary to incubate and accelerate early innovative ideas that will improve health service delivery, analytics and health care IT, called Winter Street VenturesTM.

    Prior to his position with CCA, Chris spent nearly ten years with Visiting Nurse Service of New York (VNSNY), the nation’s largest non-profit provider of home- and community-based services. During his last five years with VNSNY, he served as President and Chief Executive Officer of VNSNY CHOICE Health Plans, which he successfully transformed into a $2 billion safety-net insurance organization offering Medicare Advantage and New York State Medicaid Managed Care products. In 2014, VNSNY CHOICE was awarded an Affordable Care Act Medicare-Medicaid alignment initiative contract worth nearly $2.4 billion. During his time with VNSNY Palmieri also played a key role in the redesign of New York State’s Medicaid program, helping to pave the way for a coordinated care approach to contain New York State’s escalating Medicaid expenditures.

    Chris has also held senior positions with Amerigroup Corporation, Metropolitan Jewish Health System, Inc., and Faxton-St. Luke’s Health Care/Mohawk Valley Network, Inc. Most recently, Palmieri served as the CEO of Remedy Partners, an organization that develops and manages episode payment programs for employers, commercial health insurers, and government payers. While at Remedy, he led the national expansion of the Darien, CT-based company from three states to 40 and was responsible for managing over $4.5 billion in annual Medicare spending.

    In 2012, Chris was named one of Crain’s New York “40 Under 40,” a distinction for the top business leaders under age 40. He currently serves as the Treasurer of ACAP, a national coalition of non-profit HMO’s, and as Vice Chair of the MLTSS Association Board.

  • Lisa M. Fleming, Chief Legal Officer, Senior Vice President for Regulatory Affairs

    Lisa has been Chief Legal Officer at Commonwealth Care Alliance since January of 2011, responsible for the company’s legal, compliance, government and regulatory affairs and provider network strategy. Lisa provides legal counsel to the organization and its Board of Directors.

    Prior to joining CCA, Lisa was a partner at Sunstein Kann Murphy & Timbers LLP, concentrating her practice in intellectual property and business litigation, employment law and benefits, and health law. In private practice Lisa represented a wide range of businesses – from individual entrepreneurs and small tech start-ups to national technology and financial companies – in complex intellectual property litigation matters including patent and trademark infringement, misappropriation of trade secrets, and violation of non-compete agreements.

    Prior to joining Sunstein, Lisa held the position of Deputy General Counsel of BlueCross BlueShield of Massachusetts. For over thirty years, Ms. Fleming has counseled clients with regard to health law compliance, labor relations and corporate governance matters.

    Lisa is admitted to the Massachusetts Bar, the U.S. Court of Appeals for the First Circuit, and the U.S. District Court for the District of Massachusetts.

  • Sarah Garrity, Chief Marketing Officer

    Sarah is the first Chief Marketing Officer in Commonwealth Care Alliance history and is responsible for sales, marketing, communications, and public relations functions. Her role includes overseeing CCA’s market and competitive intelligence efforts to inform short- and long-term organizational objectives and strategic plans; developing and implementing corporate branding campaigns, including advertising, direct, digital, and community marketing efforts; developing and regulating CCA’s sales programs; and overseeing external communication activities, including media relations.

    Prior to joining CCA, Sarah served as Vice President for Enterprise Marketing at the Visiting Nurse Service of New York, the nation’s largest not-for-profit home- and community-based healthcare organization. She has also held Senior Vice President positions at the leading worldwide advertising agencies FCB Global and Grey Worldwide. She received her BA degree from the College of Holy Cross.

  • Lawrence Gottlieb, MD, MPP, Chief Quality Officer, Senior Vice President for Performance Improvement

    Larry Gottlieb is a board-certified internal medicine physician with 25 years of experience in healthcare quality management and improvement, with numerous publications on quality in the medical and health policy literature. He has held several senior leadership positions in managed care and clinical information systems development, and has been widely recognized for strategic thinking and effective leadership among healthcare industry executives. Larry has also been a leader in the launch and ongoing success of several healthcare collaborative efforts designed to improve care for patients and simplify processes for providers. He has served on the Board of Directors of several other healthcare organizations, including Health New England, Network Health, and MassPRO.

    Prior to joining Commonwealth Care Alliance in 2010, Larry served as Vice President and Senior Medical Director at Health Dialog, a Boston-based international wellness and chronic care support organization. Earlier, he was Senior Vice President and Chief Medical Officer of two early stage care management information technology companies, and served as a Medical Director at Harvard Community Health Plan and Harvard Pilgrim Health Care leading a wide variety of healthcare quality initiatives.

    Larry obtained his undergraduate degree in engineering and his medical degree from Tufts University and a Master of Public Policy degree from Harvard’s Kennedy School of Government. He completed a residency in internal medicine at Tufts New England Medical Center, and was a Robert Wood Johnson Clinical Scholar at Stanford University.

  • Kathleen McCann, Chief Human Resources Officer

    As Chief Human Resources Officer, Kathy is responsible for developing and executing the people strategy in support of the long-term business plan and strategic goals of the organization. This includes talent management, performance management, succession planning, organizational development, learning, talent acquisition, compensation and benefits, facilities management, occupational health, and wellness. She participates in setting the organizational direction for CCA, sits on several executive committees, and collaborates and advises the Board of Directors on human capital initiatives and expenditures.

    Kathy has more than 20 years of experience in risk management, organizational consulting, and human resources at the Liberty Mutual Group, including establishing and leading HR for a rapidly growing multinational business spanning Asia, South America, and Eastern and Western Europe.

    Kathy holds a B.S., M.S., and Ph.D. from the University of Massachusetts, Amherst, with a concentration in organizational and behavioral psychology.

  • Eric Price, Chief Financial Officer

    As Chief Financial Officer, Eric serves as a key member of the executive leadership team. He is responsible for developing, planning and managing all financial aspects of the organization, enabling it to achieve its operational and strategic goals. His responsibilities include the establishment and review of finance-related policies and procedures, and the direction of all fiscal activities. These include accounting, budgeting, forecasting, audits, medical economics, business intelligence, actuarial services, and regulatory reporting.

    Eric collaborates with Senior Managers and the Board of Directors to guide the organization through the rapidly changing healthcare environment. He helps determine our strategic direction and enhance our competitive position in the market, while ensuring that the highest levels of quality and satisfaction are achieved and maintained.

    Eric is a seasoned financial executive with over three decades of experience, including critical expertise in health plans offering Medicare Advantage and LTSS products for dual eligible beneficiaries. Prior to joining CCA, Eric served as the long-time CFO at VNSNY CHOICE of New York; earlier in his career he held a variety of managerial roles at Empire Blue Cross Blue Shield and Blue Cross of California. Eric earned his Bachelor of Arts Degree in Economics at the University of California, Los Angeles.

  • Courtney Sullivan Murphy, Chief Operating Officer

    In her role as Chief Operating Officer, Courtney directs Commonwealth Care Alliance’s operational performance, including the areas of information technology, claims, program oversight, member services, and enrollment and retention. She also oversees key vendor contracts and relationships. Courtney serves as a member of the executive leadership team, assisting in the establishment of short- and long-term organizational objectives and strategic planning, and ensuring accountability for performance and optimal operational effectiveness.

    Courtney has more than a decade of experience in healthcare operations. Prior to joining CCA, she served as Senior Vice President of Operations Strategy at Beacon Health Options. Earlier, she was Chief of Staff in the Executive Office of Health and Human Services for the Commonwealth of Massachusetts, and served as the Deputy Budget Director for the Massachusetts Senate Committee on Ways and Means.

    Courtney received her undergraduate degree from Merrimack University and holds a Master’s in Business Administration from Boston University.


Board of Directors

  • Thomas Lynch, Chairman

    Mr. Lynch founded Lynch, Ryan & Associates, Inc. in 1984. As CEO of LynchRyan, he led the company to the pre-eminent position among management loss consulting companies in the United States. He is credited with creating the Massachusetts Qualified Loss Management Program, which led to the formation of an entire loss management industry throughout the Commonwealth. In 1987, Mr. Lynch and Tufts Associated Health Plan, a major Massachusetts HMO, joint-ventured the creation of ManagedComp, Inc., which ultimately grew to become the nation’s largest managing general underwriter. Active in community service, Mr. Lynch serves on the Board of Directors for numerous health, education, cultural, and human service non-profit entities, including the University of Massachusetts Memorial Hospital and Medical School Foundation, the Clara Barton Center for Diabetes Education, and the Joslin Diabetes Center.

  • Charlie Carr

    As the principal of Charlie Carr Consulting, Mr. Carr works with public and private businesses to implement strategic planning, turnaround management, executive coaching and legislative advocacy. He advises private and public organizations on board and staff training, program design and implementation, grant writing and material development. Mr. Carr’s expertise includes a long history of coalition building, legislative advocacy and teaching. He has a consistent track record of successfully delivering full program redesign and implementation in tight time frames and within budget.

    From 2007 to 2015, Mr. Carr was Commissioner of the Massachusetts Rehabilitation Commission. In this role, he oversaw the Commission’s day-to-day operation and directed innovative, solutions-based programs in community living, vocational rehabilitation and SSI/SSDI eligibility. He administered a budget of $180 million with 800+ employees and developed and led a Diversity Council that recruited employees rich in cultural and ethnic diversity.

    Prior to 2007, Mr. Carr served as founder and chief executive officer of the Northeast Independent Living Program for 27 years. He incorporated the organization and secured federal funding to sustain the first Independent Living Center in the Merrimack Valley/North Shore and the fourth in the state. He directed overall agency planning, personnel supervision, diversity outreach, fiscal management and fund development with an annual budget of $1.2 million.


    Mr. Carr serves on numerous advisory committees including the Disability Rights Advisory Committee, the DHCD/EOHHS Joint Committee on Housing for Persons with Disabilities; the Centene Corporation National Disability Advisory Group. He is a board member of the Starkloff Disability Institute and past board member of organizations including the Massachusetts Autism Commission, the Massachusetts Job Creation Commission, the Massachusetts Workforce Investment Board, the Community First Transformation Grant, Elder Services of the Merrimack Valley, Inc., the Massachusetts Health and Disability Research Partnership, and the Real Choices Consumer Planning and Implementation Group. Mr. Carr was the founder and chairperson of the Massachusetts Division of Medical Assistance Medical Care Advisory Committee.

    Mr. Carr received a Bachelor of Science in journalism from the School of Public Communication at Boston University. He also hold a Certificate of Management from the Graduate School of Management at Lesley College.

  • Len Fishman

    Len Fishman is director of the Gerontology Institute at UMass Boston. The Institute is the research, policy and consulting arm of UMass Boston’s gerontology program—one of the oldest and largest aging studies programs in the world. Created by the Massachusetts Legislature in 1984, the Institute conducts research, analyzes policy, and provides education to policy makers and the general public about social, economic and health issues concerning older adults.

    From 2000 to 2013, Mr. Fishman was CEO of Hebrew SeniorLife, New England’s largest non-profit provider of senior housing and health care. He led the transformation of this 110-year old nonprofit from a long-term care institution to an integrated system of health care and housing, research and teaching. Today, HSL serves seniors of all faiths and incomes—increasingly in community-based settings. During his tenure HSL became an affiliate of Harvard Medical School, and serves as the School’s principal clinical research and academic teaching site in geriatrics.

    Before joining HSL, Mr. Fishman was president of Leading Age, in Washington D.C., which represents 6000 non-profit senior housing and health care providers, serving over three million seniors, in the U.S. and Canada. Len served in the cabinet of New Jersey Governor Christine Todd Whitman, as commissioner of the Department of Health. He led the governor’s initiative to unite all programs serving seniors into one cabinet-level department. For a decade earlier, Mr. Fishman practiced health care law in New Jersey and Pennsylvania.

  • Bob Gittens

    In April of 2016, Bob Gittens joined Cambridge Family & Children’s Service as Executive Director. Mr. Gittens comes to CFCS from Northeastern University where he had been Vice President for Public Affairs since 2003. Bob brings a passion for the welfare of children and families for which CFCS is well-known, in addition to his significant management experience. He served as Cabinet Secretary of the Commonwealth’s Executive Office of Health and Human Services from 2001-2003 and was Commissioner of the Mass. Department of Youth Services (DYS) from 1997-2001. He was First Assistant District Attorney in the Suffolk County District Attorney’s Office from 1992-1997 and Chairman of the Massachusetts Parole Board from 1990-92.

    Mr. Gittens holds a J.D. degree from Northeastern University School of Law and a B.A. in Political Science from Northeastern. He has played a distinguished role in the community as Chairman of the Massachusetts Juvenile Justice Advisory Committee and member of the Governor’s Youth Violence Task Force. He has served as a board member of numerous organizations including Judge Baker Children’s Center, Massachusetts Society for the Prevention of Cruelty to Children, and Goodwill Industries.

  • Ira Gottlieb

    Ira Gottlieb is a Principal in the healthcare practice of Mazars USA, LLP a wholly owned subsidiary of the Mazars group which is an international accounting, audit, tax and advisory services organization. Mr. Gottlieb has over 30 years of experience in the healthcare industry with a specialty in the managed care market segment on both the payer and provider side of healthcare delivery. He has provided managed care consultative services to national, regional and local payers, healthcare plans, hospitals and hospital systems. In addition, he has extensive experience in government programs for Managed Medicare and Medicaid Exchange and value-based payments. Previously, in 1989 Mr. Gottlieb founded, and was the owner, and Chief Executive Officer of Creative Health Concepts, Inc., a Healthcare consulting and solutions company. The practice was later sold to WeiserMazars LLP in 2012 where he transitioned to Principal of WeiserMazars LLP’s healthcare group. Mr. Gottlieb also founded and was owner, and Chief Executive Officer of Creative Management Strategies, Inc., a national retained healthcare executive search firm specializing in “C-Suite” assignments for health plans and hospitals. Mr. Gottlieb has a bachelor’s degree from The City University of New York. He also served as a sponsor representative on the Healthfirst Board of Directors for five years. Mr. Gottlieb was also a CEO and Chairman of two trade organizations; the New York Employment Council and the Association of Personal Consultants of New York.

  • Lisa I. Iezzoni, MD, MSc

    Dr. Iezzoni is Professor of Medicine at Harvard Medical School and Director of the Institute for Health Policy at the Massachusetts General Hospital in Boston. She has published and spoken widely on risk adjustment and has edited Risk Adjustment for Measuring Health Care Outcomes, now in its third edition (2003). She also studies healthcare quality, delivery system, and policy issues relating to persons with disabilities, and her book “When Walking Fails” was published in Spring 2003 and “More Than Ramps: A Guide to Improving Health Care Quality and Access for People with Disabilities”, co-authored with Bonnie L. O’Day, appeared in 2006. Dr. Iezzoni is a member of the Institute of Medicine in the National Academy of Sciences.

  • David Klein

    David H. Klein is a special advisor to the CEO of the University of Rochester (UR) Medical Center, a professor of public health sciences in the UR School of Medicine and Dentistry and an executive professor of health care management in the UR Simon Business School. He serves on a pro bono basis providing advice on strategy, population health management and partnerships with health plans and corporations.

    Mr. Klein was the chief executive officer of The Lifetime Healthcare Companies (Lifetime) headquartered in Rochester, NY, which was comprised of Excellus BlueCross BlueShield (BCBS), Univera Healthcare, Lifetime Health Medical Group, Lifetime Care, EBS-RMSCO Benefit Solutions and MedAmerica through his retirement in 2012. Mr. Klein had been a senior executive with Lifetime and its predecessor companies since 1986, serving as CEO since 2003. Mr. Klein previously was an executive with the national BlueCross BlueShield Association and Health Care Service Corporation. He served as a director of the national Blue Cross Blue Shield Association (BCBSA) and America’s Health Insurance Plans.

    Mr. Klein also serves as director of the following companies: CTG (a NASDAQ-traded information technology services and solutions company); Landmark Health (which creates and manages home- visiting multidisciplinary medical groups to care for complex, chronically ill patients); Avalon Healthcare Solutions (a laboratory benefits management company); Cogito (a customer engagement/voice analytics company); NextHealth Technologies (a Norwest Venture Partners patient engagement optimization company); PNT (a claims and clinical information data acquisition company); Cerebral Assessment Systems (a noninvasive cognitive impairment testing company); PharmAdva (an automated home medication adherence system manufacturer); WavoDyne (a pharmaceutical manufacturer); and Orthometrics (a technology-enabled musculoskeletal injury risk management company).

    Mr. Klein is a member of the Cressey & Company private equity fund Distinguished Executives Council. He serves as an advisor to Health Catalyst Capital Management, LLC private equity fund. He also advises companies offering services to health care providers, plans and medical device/pharmaceutical manufacturers. Mr. Klein is the non-executive chair of the New York eHealth Collaborative and a member of the Johns Hopkins University Carey School of Business Healthcare Advisory Board.

    Mr. Klein received his Bachelor of Science from Rensselaer Polytechnic Institute and his Master of Business Administration from the University of Chicago.

  • Christopher F. Koller

    Christopher F. Koller is President of the Milbank Memorial Fund and Publisher of the Milbank Quarterly. The Fund is a 110-year-old operating foundation that improves population health by connecting leaders with the best information and experience. Before joining the Fund in 2013, Mr. Koller served the State of Rhode Island for eight years as the country’s first health insurance commissioner, where he and his team aligned regulation and rate review with statutory authority to help promote delivery system reform in areas such as primary care transformation. Prior to that role, he served as CEO of Neighborhood Health Plan of Rhode Island. He is a member of the National Academy of Medicine’s Health Care Services Board and serves in numerous national and state health policy advisory capacities. Mr. Koller is also adjunct professor of community health in the School of Public Health at Brown University.

  • Alan Long

    Alan Long is a member of Commonwealth Care Alliance and has been enrolled in the Senior Care Options program since 2013, and brings valuable insight to the Board. He is semi-retired and works part-time as a geriatric case manager and teaches Motivational Interviewing in the Family Medicine Program of Tufts University Medical School. He is a writer, and has written news and feature articles and white papers on clinical topics for organizations such as the Harvard Office of News and Public Affairs, MetroWest Medical Center, the Bath Brunswick Times Record, and MaineBiz. Mr. Long’s experience also includes working as an environmental and energy consultant for private consulting organizations. He holds a M.Ed. in counseling from the University of New Hampshire and an A.B. in sociology from Harvard University.

  • Joseph Paduda

    Joseph Paduda, the principal of Health Strategy Associates and president of CompPharma, LLC, is a nationally recognized expert in medical management with deep experience in workers’ compensation and pharmacy services. In addition to consulting with managed care organizations, employers, health care providers, and insurers, Mr. Paduda conducts regular surveys on bill review and claims systems managing work comp pharmacy costs, and utilization review services. He is also the prolific and insightful author of the ManagedCareMatters.com blog and a founder of HealthWonkReview.com, a collaborative blog on health care policy.

    As president of CompPharma, Mr. Paduda provides strategic direction and oversight to the organization, which informs and assists public policy makers tasked with regulating workers’ compensation, pursues advocacy efforts, and conducts and publishes research on issues related to work comp pharmacy.

    As principal and founder of Health Strategy Associates, Mr. Paduda has provided strategic direction for integrating operations for a billion dollar health care services firm, survey of top 50 customers for a top five claims administrator; management of the entire managed care vendor selection process for a workers' compensation insurer; revamping of the medical management processes for a Fortune 50 employer, and evaluation of multiple companies on behalf of private equity investors and secondary debt investors.

    Prior to his present engagements, Mr. Paduda was vice president of product development for Travelers Health Company from 1994 to 1997. In this role, he led efforts to develop new managed care products for both the workers’ compensation and group health industries. He was also previously a manager with Liberty Mutual Insurance from 1990 to 1994 and a marketing director with American International Group (AIG) from 1987 to 1990.

    Mr. Paduda holds a Bachelor of Arts in anthropology from Syracuse University and a Master of Science in health and fitness management from American University.

  • Christopher D. Palmieri, Ex-Officio

    Christopher D. Palmieri has a 20-year track record leading and growing provider-sponsored managed care organization, with a keen focus on government-funded managed care programs. He has a deep understanding and commitment to providing quality healthcare and long-term services to underserved populations, including senior and individuals with disabilities.

    Since the fall of 2015, Chris has served as the President and Chief Executive Officer of Commonwealth Care Alliance (CCA), a prepaid care delivery system that insures and provides enhanced primary care and care coordination for Medicare and Medicaid beneficiaries residing across the Commonwealth of Massachusetts with complex physical, medical and psychosocial needs. In collaboration with State and Federal government partners, Palmieri recently led a turnaround to ensure the organization’s financial strength and long-term sustainability. Under his leadership, CCA also passed the 20,000 member milestone, highlighting a growing demand for the organization’s innovative model of care that has been proven to improve quality and health outcomes while reducing the overall cost of care. In the 2016 Consumer Assessment of Healthcare Providers and Systems (CAPHS) survey, administered by the Centers for Medicare and Medicaid Services (CMS), CCA’s Medicare-Medicaid plan received the nation’s highest overall consumer rating for quality and success. And, in the past year, Palmieri launched a for profit subsidiary to incubate and accelerate early innovative ideas that will improve health service delivery, analytics and health care IT, called Winter Street VenturesTM.

    Prior to his position with CCA, Chris spent nearly ten years with Visiting Nurse Service of New York (VNSNY), the nation’s largest non-profit provider of home- and community-based services. During his last five years with VNSNY, he served as President and Chief Executive Officer of VNSNY CHOICE Health Plans, which he successfully transformed into a $2 billion safety-net insurance organization offering Medicare Advantage and New York State Medicaid Managed Care products. In 2014, VNSNY CHOICE was awarded an Affordable Care Act Medicare-Medicaid alignment initiative contract worth nearly $2.4 billion. During his time with VNSNY Palmieri also played a key role in the redesign of New York State’s Medicaid program, helping to pave the way for a coordinated care approach to contain New York State’s escalating Medicaid expenditures.

    Chris has also held senior positions with Amerigroup Corporation, Metropolitan Jewish Health System, Inc., and Faxton-St. Luke’s Health Care/Mohawk Valley Network, Inc. Most recently, Palmieri served as the CEO of Remedy Partners, an organization that develops and manages episode payment programs for employers, commercial health insurers, and government payers. While at Remedy, he led the national expansion of the Darien, CT-based company from three states to 40 and was responsible for managing over $4.5 billion in annual Medicare spending.

    In 2012, Chris was named one of Crain’s New York “40 Under 40,” a distinction for the top business leaders under age 40. He currently serves as the Treasurer of ACAP, a national coalition of non-profit HMO’s, and as Vice Chair of the MLTSS Association Board.

  • Carol Raphael

    Carol Raphael has a wealth of health care policy and management experience. Currently, she is a Senior Advisor at Manatt Health Solutions. She served as Chief Executive Officer and President of the Visiting Nurse Service of New York (VNSNY), the largest non-profit home health agency in the United States from 1989 to 2011. She was Board Chair of AARP, which serves 38 million members, until June 2016 when her six year Board term concluded. Prior to joining VNSNY, Ms. Raphael held an executive position at Mt. Sinai Medical Center and was an Executive Deputy Commissioner of the Human Resources Administration in charge of the Medicaid and Public Assistance programs in New York City. Ms. Raphael was an Advanced Leadership Fellow at Harvard University in 2013.

    She serves as a Director on numerous Boards including the Primary Care Development Corporation, the Medicare Rights Center, The Scan Foundation, the New York eHealth Collaborative and Henry Schein, Inc. Ms. Raphael has also served on the Boards of Lifetime Excellus Blue Cross/Blue Shield, Barrier Therapeutics, Pace University and the American Foundation for the Blind. She served on a number of commissions including the Medicare Payment Advisory Commission (MedPAC), the Federal Bipartisan Commission on Long Term Care, the New York State Hospital Review and Planning Council and several Institute of Medicine Committees. Additionally, she was a member of New York State Governor Cuomo’s Medicaid Redesign Team. She is the Chair of the Long Term Quality Alliance. She is co-chair of the National Quality Forum Attribution Committee and chaired its Post-Acute, Long Term Care and Hospice Workgroup from 2011 to 2015. Ms. Raphael is a member of the Harvard T.H. Chan School of Public Health Policy and Management Executive Council and the New York City Age Friendly Commission. She co-edited the book “Home Based Care for a New Century” and was a Visiting Fellow at the Kings Fund in the United Kingdom. She has an MPA from Harvard University’s Kennedy School of Government and completed its Senior Executive Program.

  • Robert Restuccia

    In 2000 Robert Restuccia became the Executive Director of Community Catalyst. Under his direction, Community Catalyst has established an impressive track record working with low-income communities and state and local partners to achieve healthcare reforms in more than 40 states. Restuccia has represented the interests of health consumers for over 20 years. He was a founder of Health Care For All and became its Executive Director in 1989. Under his leadership, it became one of the largest and most effective state consumer healthcare organizations in the country. He is an adjunct professor at the Boston University School of Public Health. He also serves on the Board of Directors of the Blue Cross Blue Shield of Massachusetts Foundation, RealBenefits Inc, and Health Care for All. Restuccia has been a recipient of numerous awards for his work in healthcare reform, including the Families USA Health Care Advocate of the Year Award and the Gail Douglas Award of Public Health Practice.

  • Mark E. Reynolds

    Mr. Reynolds is President of the Risk Management Foundation of the Harvard Medical Institutions (CRICO). CRICO insures 22 hospitals, more than 12,000 physicians, and 209 other healthcare organizations for professional liability. The CRICO program also insures over 100,000 nurses, physician assistants, and clinical support staff. In addition, CRICO is an international leader in patient safety, simulation and team training, and risk management. Mark has 20 years of experience in the healthcare and insurance industries, most recently as CEO of Neighborhood Health Plan of RI, where his outcome-driven approach resulted in it being rated among the nation’s top 10 Medicaid health plans. Throughout a career path involving complex governance, healthcare, and financial environments, he has exhibited a consistent commitment to excellence and service to the community.

  • Dean Richlin

    Mr. Richlin is a seasoned trial attorney with broad experience and significant success in high stakes disputes. In recent years, he has tried a number of cases and arbitrations with tens of millions and even billions of dollars at stake. From 1999 to 2004, Dean served as First Assistant Attorney General for the Commonwealth of Massachusetts. In this capacity he was lead or supervisory attorney for all major cases and initiatives, including the successful defense of the Commonwealth in a six-week jury trial from a claim for billions of dollars in additional attorneys fees for legal services rendered to the Commonwealth in the 1990s tobacco litigation; oversight of all state investigations, administrative and regulatory matters, lawsuits and prosecutions regarding prescription drug pricing; negotiation of settlements in major business regulations cases, including the state-mandated environmental clean-up of the Housatonic River; the return of royalty rights for pharmaceuticals invented at the state laboratory; the payment to charities of an additional $30 million and the acceptance of governance reforms in connection with the sale of the Boston Red Sox in 2002.

  • Nancy Turnbull

    Ms. Turnbull is a senior lecturer in health policy in the Department of Health Policy and Management and the Associate Dean for Educational Programs at the Harvard School of Public Health. Her research interests include health insurance regulation, healthcare access, consumer participation in managed care plans, and international applications of managed care. Before joining HSPH, Nancy worked for almost ten years for the Massachusetts Division of Insurance, where she was First Deputy Commissioner and Deputy Commissioner for Health Policy. Nancy is on the board of a number of state health policy organizations, including the Massachusetts Health Policy Forum, and the Massachusetts Health Council.

On this page