Commonwealth Care Alliance
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Vision, Mission and Values

Vision, Mission and Values

When a nurse practitioner supports a frail and elderly woman’s right to make her own health decisions, that takes uncommon respect.

When a social worker seeks out a homeless person with mental illness camping under an overpass, that takes uncommon commitment.

And when local pioneers set their sights on transforming healthcare for a whole nation, that takes uncommon vision.

There is nothing commonplace about Commonwealth Care Alliance.

Learn more about the inspiring vision, mission and values that form the foundations of uncommon care.
 

Our Vision

It is our vision to bring people with complex medical and behavioral health needs high-quality and personalized care resulting in improved health and better management of chronic illness.


Our Mission

Our mission is to provide the best possible care, tailored individually to the members we serve throughout Massachusetts – individuals across the age spectrum with special healthcare needs. To accomplish this, we bring to scale proven clinical strategies that improve care and manage costs, within a team-based, consumer-directed, prepaid care delivery program.


Our Core Values

  • Quality of Life

    Commonwealth Care Alliance promotes healthcare service delivery choices for our members that enable them to achieve their goals for greater quality of life.

  • Commitment to Community

    Commonwealth Care Alliance grounds its actions and decisions in the local community through engagement of community resources, partnerships with community-based care systems and by keeping members in the community whenever possible through support for members and their families, as well as respect for their cultural values.

  • Person-Centered Care

    Commonwealth Care Alliance seeks to continuously innovate to enhance our administrative practices, to provide the highest quality of care based on the best evidence available, and to engage all providers in improving the care they deliver to our members.

  • Caregiver Choice

    Commonwealth Care Alliance recognizes and is committed to honoring the long-standing relationships between individuals with chronic illnesses or disabilities and their physicians, specialists, therapists and other healthcare professionals, and welcomes these professionals to our networks.

  • Partnership

    Commonwealth Care Alliance supports the essential relationship between those receiving care and those providing and coordinating care. We make significant investment in primary care resources to enhance the primary care services available to our members.

  • Coordination of Care

    Commonwealth Care Alliance works to maximize quality of care by improving the connections, communications, and integration of all aspects of our members’ care across specialties, home care, and community-based services.

  • Compassion

    Commonwealth Care Alliance members have the right to compassionate care and the assurance that caregiving is sensitive, understanding, and respectful.

  • Transformation

    Commonwealth Care Alliance is committed to national leadership in fostering models of care that improve the health and the experience of our most vulnerable citizens, as well as the providers who serve them.

  • Consumer Voice

    Commonwealth Care Alliance promotes the integration of the consumer voice into our governing structure through an approach that ensures that consumer advocacy organizations play a role in selecting our Board of Directors.

  • Culture of Innovation

    Commonwealth Care Alliance seeks to continuously innovate to enhance our administrative practices, to provide the highest quality of care based on the best evidence available, and to engage all providers in improving the care they deliver to our members.

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