Commonwealth Care Alliance

Commonwealth Care Alliance

Home > Contact Us

Contact Us

Member Service
Phone: 1-866-610-2273 (TTY 711)
We are available 8 a.m. to 8 p.m., 7 days a week.

Interested in enrolling?
Enrollment & Marketing
Robert Katzman
Outreach & Marketing Manager
Phone: 617-600-3382

Claims Information
For information regarding:

  • Claims status, Claim receipt, check run
  • Corrected Claims
  • Refunds and escalations

Phone: 1-800-306-0732
Email: ccaclaimsresolution@pcgus.com

Claims Department Address
Commonwealth Care Alliance
P.O. Box 22280
Portsmouth, NH 03802-2280
1-800-306-0732

Provider Relations
Phone: 617-600-3195
Email: providerrelations@commonwealthcare.org

  • Training, orientation, general questions

Media questions or press inquiries
Solomon McCown & Company
Kim Lyons
617-933-5028

Health Education and Caregiver Training (HECT)
1-877-783-8113
1-857-246-8896 (fax)
We are available 9 a.m. to 5 p.m., Monday through Friday.

Last Updated 02/17/2017