Commonwealth Care Alliance

Medication Adherence

Do you or your loved one struggle with taking medications regularly?

What is Medication Adherence?

Medication adherence means taking your medications on time every day or as prescribed by your provider. Not sticking to your medication schedule can make your health condition worse.  To make sure your medications work well, there are 3 things you can do:
  • Know how to take them correctly.
  • Get your refills before you run out.
  • Find ways that can remind you to take them.

What makes it difficult for many people to take medications on time?

  • Having to take a lot of medications every day
  • Having to take medications more than once a day
  • Not understanding how the medications work
  • Having side effects
  • Having to depend on medications to be healthy
  • Living with disability and advanced disease

What can happen if you don’t take medications on time?

  • Your health condition can get worse.
  • Your body’s ability to function or fight disease can be hurt.
  • Hospital or nursing home stays can be longer.
  • Your quality of life may suffer.

What can you do to improve adherence?

Establish daily routines to take medication: Taking medications with daily activities, such as eating meals or going to bed. If possible, keep your medications with you at all times. At home, keep medications where you can see them. If you are traveling, make sure you have enough medication to take with you or get a refill before you leave.

Communicate with your care team: Talk to your designated care manager (Care Partner) or providers regarding concerns you may have about your medications, dosing schedules, and side effects.

Commonwealth Care Alliance offers options that can help:
  • 90-days supply: For medications you take regularly, ask your provider to write prescriptions for a 90-days supply. You can fill a 90-day supply at your local pharmacy or have it delivered to your home by using our mail order pharmacy. There is no cost for these services.
    • To learn more about how to fill medications at our mail order pharmacy, click here and access "Mail-order options"
  • Medication support: Commonwealth Care Alliance has partnered with various pharmacies and organizations that provide electronic pillboxes, bubble packaging, or pill packs at no cost. Many of these options can be directly delivered to your home.  For more information, please ask your Care Partner or call our Member Services Team at 1-866-610-2273 (TTY 711), 8 am to 8 pm, 7 days a week.
  • Arrange for transportation to the pharmacy:  If needed, Commonwealth Care Alliance can arrange transportation for you to pick up your prescriptions. To request transportation, please call: 1-866-610-2273 (TTY 711), 8 am to 8 pm, 7 days a week.

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