Commonwealth Care Alliance

CCA's support for family caregivers featured in Patient Safety Beat newsletter

June 25, 2018

Posted by Commonwealth Care Alliance

The Patient Safety Beat newsletter, published by the Betsy Lehman Center for Patient Safety, is a monthly report on patient safety news and progress in Massachusetts.
In the June issue of the Betsy Lehman Center's Patient Safety Beat Newsletter, an article titled “Up Front: Family members face challenges caring safely for loved ones at home,” discusses how increased longevity, complex health needs, and early hospital discharge are making family caregiving more challenging than ever. Commonwealth Care Alliance (CCA) is mentioned as one of the notable organizations in Massachusetts offering resources and support for family caregivers. Discussing CCA's Senior Care Options program, the article says, "After an assessment of the care recipient’s health and physical environment, as well as their  capacity to make decisions, CCA supports and trains caregivers to safely help their aging relatives and maintain their own well-being – ranging from a break from the 24/7 needs of a relative with advanced dementia to a post-hospitalization home visit within 48 hours."

James Taylor, an Advanced Practice Manager with CCA’s Ready Resource Team, was interviewed for the article. Commenting on how he and other members of CCA care teams support family caregivers, James says: “You build an ongoing relationship. As conditions change, we provide whatever additional support and education the member and family might need.”

The article also discusses the CARE Act, which requires hospitals to include family caregivers in discharge planning, and other developments under way nationally due to the growing support of public and private organizations for family caregivers.

The Betsy Lehman Center is a Massachusetts agency with a legislative mandate to foster a statewide program of research, data analysis, and programming that engages and supports health care agencies, providers, and consumers working together to improve patient safety in care settings across the Commonwealth. 
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