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Provider Resources and Requirements

Resources and Forms

Below you will find resources and forms available for download, as well as other important information.

Important Notice


We have updated the list of services that require prior authorization. For a complete list, please refer to the 2017 Provider Manual. Formulary changes have also been made effective 1/1/17 and can be found in the 2017 Senior Care Options (SCO) Formulary, MassHealth Only Formulary, and One Care Formulary. In addition, effective January 1, 2017, we have a preferred arrangement with ABBOTT Diabetes Supplies for Glucometer and test strips, which must be obtained through the CCA pharmacy network.

Health plan operations improvements are under way

We are focused on improving our health plan operations and streamlining business processes to better serve both our members and provider partners. Learn more about this improvement.



 
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