Year after year, Commonwealth Care Alliance continues to improve the health and well-being of our members and patients, while improving clinical metrics and reducing unnecessary healthcare costs.
Health Plan Clinical Results
CCA’s uncommon care® model has demonstrated success in reaching and engaging individuals with significant medical, behavioral, and social needs—improving quality of care while reducing avoidable hospital admissions and emergency room utilization.
Patient Engagement Rate1
Reduced IP Admissions2020 vs. 20192
Reduced ED Utilization2020 vs. 20192
The CCA uncommon care® model has demonstrated success in building care partnerships with CCA One Care members and improving care for people with significant needs, while also lowering the long-term costs of care by reducing avoidable hospital re-admissions and institutional care.
surgical/maternity admissions per 1,000 for CCA One Care members from 2019 to 2020
By successfully engaging SCO members in our uncommon care® model, CCA Senior Care Options improves their quality of life while also reducing long-term costs attributed to hospital admissions and ambulatory care.
Care Delivery Clinical Results
Our community-based Crisis Stabilization Unit successfully treats members with acute psychiatric crises, reducing the need for inpatient admissions.
Our person-centered palliative care services help address the special ongoing needs of CCA members with serious or life-limiting illnesses.
Health Solutions Clinical Results
Our Mobile Integrated Health (MIH) program provides in-home urgent medical care and reduces avoidable emergency room visits and hospital admissions for members with acute care needs.
Individualized care that improves the health and well-being of people with complex needs
CCA helps people with significant needs live safely and independently at home. Watch Bill’s story to see our uncommon care® model in action.
Results as of 12/1/2020 unless otherwise noted.
1 Percent of ICO + SCO members weighted together who have at least 1 qualifying touch by a care team member within a given month (Rolling 3-month average, 7/2021)
2 Combined CCA ICO + SCO rate per 1,000 members; hospitalization rates are consistently below the per capita averages during COVID-19 pandemic