Ranks among top 25% of plans nationally to receive a score of 4.5 stars or higher
BOSTON, MA – October 17, 2022 – Commonwealth Care Alliance® (CCA), a nationally recognized non-profit integrated care system based in Massachusetts, received a rating of 4.5 stars from the Centers for Medicare and Medicaid Services (CMS) as part of the 2023 annual Star Quality Ratings. The rating is for CCA’s Massachusetts Senior Care Options (SCO)* plan, an HMO designed to serve the unique needs of individuals aged 65 and older who are dually eligible for Medicare and Medicaid.
CCA, one of the fastest growing and most unique plans of its kind, has earned national recognition for its proven expertise in complex care coordination and delivery. CCA’s SCO plan serves more than 12,773 individuals with more than 43% of members living with four or more chronic conditions and 57% having a physical or behavioral health disability. More than 70% of SCO members are nursing home certifiable yet can live safely and independently at home with CCA’s care and support.
“Our mission to improve the health and well-being of people with significant needs started here in Massachusetts, and is exemplified by the high-quality, unique care that our plans provide to our members,” said Chris Palmieri, President and CEO of Commonwealth Care Alliance. “I am delighted to celebrate this recognition as it is a fitting tribute to the incredible dedication of our colleagues, whose efforts have removed barriers for our members to help them remain in control of their health and live independently at home.”
CMS’ quality ratings system is designed to help consumers, their families, and caregivers easily compare the quality of the plans available to them and empower them to make the best healthcare decisions. For 2023, CMS rated 507 Medicare Advantage Prescription Drug (MAPD) plans on a scale of 1 to 5 stars. Nationally, the average 2023 Star rating is 4.15 stars. Only 24% of MAPD contracts – including CCA – earned a score of 4.5 stars or higher. Plan ratings are based on care and service quality measures across five categories, including preventive care, managing chronic conditions, member satisfaction, customer service, and pharmacy services.
For more information about CCA Senior Care Options and other CCA plans, visit ccama.org.
About Commonwealth Care Alliance
Based in Boston, Commonwealth Care Alliance® (CCA) is a multi-state integrated care system influencing innovative models of complex care nationwide. Mission-based and person-centered, CCA focuses on sustainable and evidence-based healthcare breakthroughs that improve the health and well-being of people with significant needs, and CCA advocates for affordable, high-quality, and cost-effective policies that lead to healthcare equity for individuals who need it most. The CCA uncommon care® model is consistently recognized as one of the best in the country at finding and engaging traditionally hard-to-reach individuals—since 2016**, consumers have consistently rated CCA One Care as one of the best for overall experience and CMS rated CCA Senior Care Options 4.5 out of 5 stars for 2023. In 2021, CCA began a multi-year, mission-aligned geographic diversification growth strategy to extend its proven care model throughout the United States, and now serves more than 100,000 individuals and operates health plans in Massachusetts, Rhode Island, California, and Michigan. CCA has been recognized as a “Best Place to Work for Disability Inclusion” by the 2022 Disability Equality Index®, the world’s most comprehensive benchmarking tool for companies to measure disability workplace inclusion. Learn more at www.commonwealthcarealliance.org or follow CCA on Facebook, Instagram, Twitter, and LinkedIn.
* CCA Senior Care Options (HMO D-SNP) is a health plan that contracts with both Medicare and the Commonwealth of Massachusetts Medicaid program to provide benefits of both programs to enrollees. Enrollment in the plans depends on contract renewal.
**Based on the 2016, 2017, 2018, 2019, 2020 and 2021 Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys.