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A recent study published in the American Journal of Managed Care (AJMC) found CCA members receiving urgent care from paramedics in their home through instED reported more satisfaction than patients receiving care in emergency departments. The majority of those surveyed also reported that they would prefer to receive future urgent care at home with community paramedics. The study suggests that in-home urgent care via mobile integrated platforms, such as instED, may be a preferrable alternative to the ED, helping to alleviate overcrowding issues in addition to increasing patient satisfaction.

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