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Partnering for the highest quality of care

At Commonwealth Care Alliance (CCA), we work with many partner organizations to help us deliver the care and services our members need.  We handpicked these organizations to provide the unique level of support you expect from CCA. Below is a list of services provided to our members through our trusted partners.

Our Member Services team is always here to answer questions about our partners. If you want to verify if a caller is a CCA partner, or if you need us to connect you to the right partner for help, contact us.

For detailed information on benefits, see Chapter 4 of your Evidence of Coverage or Member Handbook.

Jump to: Vision Care | Hearing Care | Rides | Identity Theft Protection | Dental Care | Healthy Savings Card | Pharmacy Programs & Services

Your vision benefits can help you get the care you need for total eye health. We work with VSP to deliver your routine vision care services, including exams and eyewear. Contact VSP at 855-492-9028 or visit www.vsp.com1 to learn more about your eyewear benefits.

We partner with NationsHearing to simplify hearing care. As a CCA member, you can get a no-cost hearing test and, if needed, pick out hearing aids that match your lifestyle. Contact NationsHearing at 877-277-9196 (TTY 711) or visit to learn more about your hearing benefits.

CCA goes the extra mile by helping you get to and from important places. Through our partner, Coordinated Transportation Services (CTS), members with CCA Senior Care Options, CCA One Care, and CCA Medicare Value can request rides to medical appointments. CCA Senior Care Options and CCA One Care members can also request non-medical rides. To book a ride, contact CTS at 855-204-1410 (TTY 711). Learn more about how to use CCA transportation services in the documents below:

English PDF

Spanish PDF

CCA can help you better protect your identity2 through our partner, ID Watchdog, from Equifax. When you sign up, ID Watchdog will monitor for signs of potential fraud or identity theft related to your personal information. This is an extra benefit offered to CCA Senior Care Options and CCA Medicare Value members diagnosed with a chronic condition. Learn more about ID Watchdog and how to sign up.

As a CCA member, you’re covered for routine and comprehensive dental services. Your dental benefits are managed by our partner, SKYGEN. Learn more about your dental benefits and access the CCA Dental Benefits Portal.

Members of CCA Senior Care Options, CCA Medicare Value, and CCA Medicare Preferred plans get a Healthy Savings card3 to buy over-the-counter health products. CCA Senior Care Options and CCA Medicare Value members can also get healthy food items. Through partner organizations, we provide options for using your card. Learn more about the Healthy Savings card.

CCA offers support with your medications through a range of programs and services provided by partner organizations. This includes Costco Mail Order Pharmacy, the Preferred Specialty Program through Lumicera Health Services, and medication therapy management from Clinical Support Services (CSS). Learn more about our pharmacy programs.

1 When you click this link, you will leave the Commonwealth Care Alliance website.

2 The benefits mentioned are part of a special supplemental program for the chronically ill. Not all members qualify. Certain restrictions may apply. Only at participating locations. Contact CCA for more information.

3 Certain restrictions may apply. Only at participating locations.

The benefit information provided here is a brief summary, not a complete description of benefits. Benefits, formulary, and pharmacy and/or provider networks may change on January 1 of each year. Limitations, copayments, and restrictions may apply.