Do I get a Healthy Savings card with my plan?
With the CCA Senior Care Options (HMO D-SNP), CCA Medicare Value (PPO), and CCA Medicare Preferred (PPO) plans, members receive a Healthy Savings card.
You can use the card to buy over-the-counter health products. CCA Senior Care Options and CCA Medicare Value members can also use the card to buy approved food items.1,3 Please review your specific plan benefits to learn more:
The card is not available to CCA One Care Members at this time.
How does the Healthy Savings card work?
- Every calendar quarter, your Healthy Savings card is refilled automatically. The dollar amount varies by plan. Please review your specific plan benefits for details.
- Check your balance by calling CCA Member Services at 866-610-2273 (TTY 711). Your balance will also appear on the bottom of your receipts after you make a purchase with the card.
- Funds don’t carry over from quarter to quarter. So make sure you use the full balance before the end of each calendar quarter.
TIP: Keep your Healthy Savings card handy. You will need the number listed on the front of your card to place an order and to check your balance.
Options for Using Your Healthy Savings Card
We make it easy and convenient for you to use this benefit. Whether you prefer to purchase products in-person or from the safety of your home, CCA offers a variety of ways to use your card.
For Home Delivery:
Shop and have your products delivered to your doorstep free of charge. To do this, you can choose one of the following options:
- By phone: Simply call 833-569-2332
- Mail-order: Use the Mail Order form
- Online: Visit our partner Medline’s website at https://athome.medline.com/2
For In-Person Shopping:
Your Healthy Savings card can be used at these retailers and MORE:
For a full list of participating stores near you, visit www.otcnetwork.com.2
We partnered with Medline to bring you a safe and easy way to get what you need without leaving your home. So when you order online, or by phone or mail, your products will be delivered to you for free. Medline can check your card balance for you too.
Your Healthy Savings card can cover all of this and MORE
- Allergy relief products
- Cold and cough medicines
- Cough drops
- Pain and fever relief
- Stomach medicines
- Alcohol pads
- Band-Aids® and bandages
- Disposable gloves
- Face coverings
- Hand sanitizer
- Hydrogen peroxide
- Dental care
- Diabetes care
- Eye and ear care
- Foot care
- Hand and body soap
- Skin and hair care
- Women’s health care
Healthy Food Items3:
CCA Senior Care Options members with a documented qualifying chronic condition (like diabetes, cancer, or heart disease) may use their Healthy Savings card on approved food items. CCA Medicare Value members may also qualify to use their Healthy Savings card on approved food items. CCA Medicare Preferred members may not use their Healthy Savings card on food purchases at this time.
Here are some examples:
- Canned goods (stew, meat, seafood, soup)
- Fresh fruits
- Meats (beef, ground beef, poultry)
- Pasta and rice
- Cereals, grains, and granola
- Dried fruit
- Eggs and egg substitutes
- Nuts and seeds
- Peanut butter and other butters
- Waffles and pancakes
- Coffee, tea, and cocoa
- Sports drinks (including Gatorade®)
- Water and juices (including sparkling)
Verified Utilities Payments
CCA Senior Care Options members may use their Healthy Savings card to pay for verified utilities.4
Healthy Savings Card Common Questions
Call the phone number listed on the front of the card to activate your Healthy Savings card before you use it. You will need your CCA member ID number (listed on your member ID card).
Your Healthy Savings card will automatically reload on the first day of each quarter (every three months). You have the entire quarter to use the balance amount. Any balance remaining at the end of the quarter will not roll over to the next month. If you do not use the full amount, you will lose the remaining balance.
Call CCA Member Services at 866-610-2273 (TTY 711) to report a lost or stolen Healthy Savings card. We will have a new card mailed to your home within 7–10 business days. Please note that you will need to activate the new card before use. See above for more information on how to activate your card.
You can use your card to buy Medicare-approved items listed in the Medicare & Food Catalog. You can also view the list of eligible products on the OTC Network website.2 The OTC Network website allows you to search by product category, manufacturer, and product name.
You do not need a prescription to buy these products. Certain brands may not be carried by all participating retailers. Any category not listed is not covered, examples include candy, razors, and cosmetics.
Here is a partial list of the types of products you could buy:
- Allergy and sinus medications
- Anti-fungal treatments
- Anti-itch treatments
- Antibiotic creams
- Cold and flu medicine
- Cough medicine
- Dental and oral care products
- Denture care
- Diabetes accessories
- Ear care
- Eye and contact lens care
- First aid items
- Foot treatment items
- Healthy food items
- Hemorrhoid preparations
- Incontinence items
- Motion sickness medicines
- Orthopedic and compression supports
- Pain relievers
- Respiratory treatments
- Sleep aids
- Smoking deterrents
- Stomach remedies
- Sun protection
- Toothbrushes and toothpaste
- Weight control aids
Please note that CCA Medicare Preferred members may not use their Healthy Savings card on food purchases at this time.
No. Your Healthy Savings card cannot be used as a form of payment for prescriptions. Always use your CCA member ID card to buy your prescriptions. If you have a prescription for an over-the-counter (OTC) item, use your CCA member ID card and fill your prescription as you normally would.
If you forget to bring your Healthy Savings card with you to the store, you can still buy the eligible products that you need and submit a request for a refund within one year of your purchase. To request reimbursement, print a copy of the Healthy Savings OTC Reimbursement form and follow the instructions. Mail your completed paper reimbursement form to CCA Member Services with a copy of the receipt(s) for the covered items you bought. If approved, we will reimburse you for the covered item(s) and take off that amount from your current Healthy Savings card balance.
1 Certain restrictions may apply. Only at participating locations.
2 When you click this link, you will leave the Commonwealth Care Alliance website.
3 The food benefit is part of a special supplemental benefit for members with a validated chronic illness. Not all members qualify. Certain restrictions apply. Only at participating locations. Contact the plan for more information.
4 The utility benefit is part of a special supplemental benefit for members with a validated chronic illness. Not all members qualify. Certain restrictions apply. Only at participating locations. Utility providers must accept Visa. Contact the plan for more information.