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Get Your Dental Needs Met

We want to ensure all our members have access to quality dental care. At your annual wellness visits, we review your dental needs as part of your whole health. Together, we can make sure you are getting the services you need to treat any dental problems.

We also want to help you prevent gum disease and tooth decay. Preventive care includes exams, routine cleanings, and fluoride treatments up to two times per year.

Review Your Dental Benefits

We cover a full range of dental services, including:

For a complete list of covered services, log in to the CCA Dental Benefits Portal.* Some services may require pre-approval—also called “authorization.”


File an Appeal

If CCA decides to not cover a dental service, you can request that we reassess that decision. Click here for information about how to file an appeal.


CCA Dental Benefits Portal

From the CCA Dental Benefits Portal,* you can:

First-Time User?
Registering for the CCA Dental Benefits Portal is quick and easy. You will need your Commonwealth Care Alliance member ID number.


How to View Authorizations

You can view the status of your dental authorizations using the CCA Dental Benefits Portal.*

Dental: Steps to View Member Portal Authorizations

Download:

*When you click this link, you will leave the Commonwealth Care Alliance website.

The benefit information provided here is a brief summary, not a complete description of benefits. Benefits, formulary, pharmacy and/or provider networks may change on January 1 of each year. Limitations, copayments, and restrictions may apply. You will be covered for all services listed above as long as they are approved and/or coordinated by your primary care provider, your care team, or Commonwealth Care Alliance (CCA). For more information, call CCA Member Services or review your Summary of Benefits.

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We’re Here to Support You

866-610-2273 (TTY 711)
8:00 am to 8:00 pm, Monday through Friday, and 8:00 am to 6:00 pm, Saturday and Sunday