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Please follow the instructions below to pay online or by mail.

If you received a bill from CCA Health, you can pay it online or by mail. This page refers to paying your CCA Health premium invoice. If you have questions about paying a bill from a provider, please contact them directly.

How to pay online

Follow the steps below to pay your bill online. You can pay using a credit card, debit card, or bank account transfer:

  1. If this is your first time visiting the payment portal, you need to complete the one-time registration process to create your account.
    • You will need your CCA Health member ID to register. You can find your member ID on your paper bill and your CCA Health ID card.
    • Enter the required information and then click register to complete creating your account.
  2. Visit our payment portal1 using Edge, Chrome, or Firefox on your computer. Mobile devices, like tablets and cellphones, are not supported at this time.
  3. Login with your username and password.

If you have any issues or questions, contact CCA Health Member Services.

How to pay by mail

Detach the payment slip from the bottom of your bill. Place your check or money order in the provided envelope with the payment slip.  Make sure the CCA Health address can be seen through the envelope window.  

Please send checks or money orders only. Do not send cash.

If you have lost or misplaced your bill or envelope, please send your payment to:

CCA Health
PO Box 844854
Boston, MA 02284-4854

Make sure to include your bill number or CCA Health member ID for all payments sent by mail.

If you have not received your bill or need a new copy, contact CCA Health Member Services.

1 When you click this link, you will leave the CCA Health website.

We’re here to support you

833-346-9222 (TTY 711)
October to March, 8 am – 8 pm, 7 days a week