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Helping your patients live safely and independently at home drives everything that we do. That’s why we developed the instED® mobile integrated health solution, which leverages highly trained paramedics to deliver urgent medical care services to CCA Health members in the comfort of their own home.

Proven to improve health outcomes and member satisfaction, instED provides high-quality and compassionate care that reduces avoidable emergency department visits and fills the gap between primary care and emergency care—even for patients with the most complex care needs. With instED, you’ll have peace of mind knowing your patients are cared for by highly trained paramedics, and that you’ll be kept informed of the care they receive.

It’s easy to request a visit from instED for urgent medical care. And don’t forget: for CCA Health members, this service is covered.

The instED program can help your patients with a variety of symptoms, including:

Acute Illness

  • Urinary tract infections
  • Abdominal pain
  • Shortness of breath
  • Cough
  • Weakness/lethargy
  • Dehydration
  • Nausea/vomiting
  • Altered mental status
  • Flu-like illness
  • COVID-related symptoms
  • Edema
  • Fever/chills
  • Cellulitis
  • Anxiety/depression


Chronic Conditions

  • Congestive heart failure
  • Asthma
  • COPD
  • Migraine headaches
  • Diabetes
  • Hypertension
  • Hypotension
  • Electrolyte imbalance
  • Behavioral health



  • Sprains and strains
  • Back pain
  • Basic wound care
  • Fall assessment
  • Burns

Based on a CCA Health provider survey, conducted in December of 2020:

97.37% of CCA Health providers who have used instED feel that it provides a valuable service to their patients.

Our Mobile Integrated Health (MIH) program provides in-home urgent medical care and reduces avoidable emergency room visits and hospital admissions for members with acute care needs.

of visits avoided an emergency department or inpatient admission within 3 days
estimated cost savings to CCA Health in 2021
Net Promoter (patient satisfaction) Score based on respondents’ likelihood to recommend instED to family or friends

It’s easy to request a visit from instED!

Go to www.insted.us1 or call 1-833-9-INSTED (1-833-946-7833)

For additional information, please contact us at [email protected]

1 When you click this link, you will leave the CCA Health website.

instED® is part of the CCA Health network, but it’s not available in all areas. Other in-home urgent care providers are available in the CCA Health network. For any life-threatening conditions or medical issues that need immediate attention, call 911. 

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