How to reach us
For Members
Member Services:
866-333-3530 (TTY 711)
From April 1 to September 30: We are available 8 am to 8 pm PT, Monday through Friday. From October 1 to March 31: We are available 8 am to 8 pm PT, 7 days a week.
You can also email us at: [email protected]
24-Hour Nurse and Clinician Line:
833-378-4406 (TTY 711)
We are available 24 hours a day, 7 days a week.
For Enrollment in CCA Health Plans
Give us a call at the number below:
866-333-3530 (TTY 711)
From April 1 to September 30: We are available 8 am to 8 pm PT, Monday through Friday. From October 1 to March 31: We are available 8 am to 8 pm PT, 7 days a week.
For Brokers
For all broker-related inquiries, please email [email protected].
For Provider Partners
Provider Services
833-847-7323
Email: [email protected]
For Claims Information
Providers may verify a claims status within fifteen (15) days of submission by calling 866-333-3530 or by checking the provider portal.1
For Fraud, Waste, and Abuse Concerns
To report anonymously, contact us using one of the options below:
- Compliance hotline: 844-762-5212
- Email: [email protected]
Or fill out the Compliance Incident Report.1
For Media Inquiries
Contact us at [email protected]
CCA Health Offices
30 Winter Street
Boston, MA 02108
Lafayette City Center
2 Avenue de Lafayette
Boston, MA 02110
18000 Studebaker Rd, #150
Cerritos, CA 90703
1 When you click this link, you will leave the CCA Health website.