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Commonwealth Care Alliance
Older woman sitting with her CCA provider

Transforming healthcare for those who need it most

About Commonwealth Care Alliance®

Based in Boston, Commonwealth Care Alliance® (CCA) is a not-for-profit, integrated care system influencing innovative models of complex care nationwide. Mission-based and person-centered, CCA is singularly focused on sustainable and evidence-based healthcare breakthroughs that fill important gaps in care and improve the health and well-being of people with significant needs. This includes advocating for affordable, high-quality, and cost-effective healthcare policies that lead to healthcare equity for individuals who need it most.

CCA’s unique model of uncommon care® has achieved an unparalleled track record of improved health and quality outcomes and lower costs of care. In 2021, CCA began a multi-year, mission-aligned geographic diversification growth strategy to extend its proven care model throughout the United States. With its newly launched health plans in Massachusetts and Rhode Island and recent acquisitions in California and Michigan, CCA will serve over 62,000 individuals across four states.

Acquisitions are pending regulatory approval.


Enterprise Fast Facts

Headshot of Commonwealth Care Alliance President and Chief Executive Officer Christopher D. Palmieri

Christopher D. Palmieri

President and CEO

$2.0B

2021 Projected Total Revenue

41,719

Total Members
As of 8/31/2021

1,571

Total Workforce

316,272

Clinical Visits

32,223

Network Providers

Health Plans

CCA Massachusetts logo
CCA Massachusetts: Our range of MassHealth and Medicaid plans for individuals with significant needs.
CCA Rhode Island logo
CCA Rhode Island: Our range of Medicare and Medicaid plans for individuals with significant needs.

Care Delivery

CCA Primary Care logo
CCA Primary Care: Our clinical affiliate, a specialized primary care practice with four locations in Massachusetts: Boston, Lawrence, Springfield, and Metro/West Worcester
Marie's place logo
Marie’s Place®: Our alternative to psychiatric hospitalization for members, with one location in Brighton, Massachusetts.

Health Solutions

InstED logo
instED®: Our innovative and comprehensive mobile integrated health solution that responds to urgent care needs, providing high-intensity care in members’ setting of choice
Avantus Health logo
Avantus Health: Our complex care coordination and delivery organization that helps risk-bearing entities improve their performance among populations with significant medical, behavioral health, and social needs.

Health Ventures

Winter Street Ventures logo
Winter Street Ventures®: Our healthcare investment subsidiary that identifies, accelerates, and brings to scale innovations

Common Good

Center to Advance Consumer Partnership logo
Center to Advance Consumer Partnership: Organization fostering authentic consumer partnership throughout the healthcare system

It takes uncommon care® to produce uncommon results

Our nationally recognized model of care is designed to address unmet social determinants of health, behavioral health, and medical needs. Our approach to care is proven to drive outstanding results.

The CCA uncommon care® model has demonstrated success in reaching and engaging individuals with significant medical, behavioral, and social needs—improving quality of care while reducing avoidable hospital admissions and emergency room utilization.

80.5%

Patient Engagement Rate1

↓11.1%

Reduced IP Admissions

2020 vs. 20192
↓18.7%

Reduced ED Utilization

2020 vs. 20192
InstED logo

Our Mobile Integrated Health (MIH) program provides in-home urgent medical care and reduces avoidable emergency room visits and hospital admissions for members with acute care needs.

80.3%
of visits avoided an emergency department or inpatient admission within 3 days
$6.4M
estimated cost savings to CCA in 2020
8.6
out of 10
patient satisfaction scores based on how likely they were to recommend instED to family or friends

Results as of 12/1/2020 unless otherwise noted

1 Percent of ICO + SCO members weighted together who have at least 1 qualifying touch by a care team member within a given month (Rolling 3-month average, 7/2021)

2 Combined CCA ICO + SCO rate per 1,000 members; hospitalization rates are consistently below the per capita averages during COVID-19 pandemic

To Learn More About CCA

866-ASK-1CCA (TTY 711)
8:00 am to 8:00 pm, Monday through Friday, and 8:00 am to 6:00 pm, Saturday and Sunday