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How to Report a Suspected Compliance Concern

Any health plan member, family member or caregiver, provider, and anyone conducting business with Commonwealth Care Alliance (CCA) is expected to report any suspected compliance concerns, including suspected instances of fraud, waste, or abuse. You can contact CCA through one of the following reporting mechanisms without fear of retaliation or retribution for reports made in good faith. To report any suspected compliance concerns or potential instances of fraud, waste, or abuse:

Compliance Hotline Number

Call CCA’s Compliance Hotline anytime at 866-457-4953. You may report anonymously.

Or Fill Out a Compliance Incident Report

You may also contact the Compliance Hotline:
Toll-free Compliance Hotline: 866-457-4953
30 Winter St.
Boston, MA 02108

CCA Code of Conduct