Your rights as a member
As a CCA Health member, you have the right to privacy, to be treated with fairness and respect, and to file a complaint.
Learn more about your rights and responsibilities
As a CCA Health member, you have certain rights concerning your healthcare. You also have certain responsibilities to the healthcare providers who are taking care of you. For more information, read the Rights and Responsibilities document (below) or call Member Services at 855-959-5855 (TTY 711).
Cardinal Plan (HMO) and Principle Plan (HMO) – Your Rights as a Member MI
Dual Care Plus Plan (HMO D-SNP) – Your Rights as a Member MI
CCA Medicare Ultima (HMO) and CCA Medicare Excel (HMO) Your Rights as a Member MI
CCA Medicare Maximum (HMO D-SNP) Your Rights as a Member MI
You can also file a grievance if your rights are not respected. To learn how, visit the Appeals and Grievances page.
Disenrolling from CCA Health plans
Ending your membership may be voluntary or involuntary. You can end your membership at any time. To learn more, read the Rights and Responsibilities When You End Your Plan document below. You can also call Member Services at 855-959-5855 (TTY 711).