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For Members

Member Services:

833-346-9222 (TTY 711)

Medical Record Requests:

If you would like to obtain a copy of your medical records, please provide your request in writing to the address below: 

CCA Health
Health Information Management Department
3550 Main Street, Suite 101
Springfield, MA 01107
Fax: 413-733-1924


For Provider Partners

Provider Services

You can reach Provider Services at 866-420-9332.


For Fraud, Waste, and Abuse Concerns

To report anonymously, use our compliance hotline at 800-826-6762 or fill out the Compliance Incident Report1.


CCA Health Offices

30 Winter Street
Boston, MA 02108

Lafayette City Center
2 Avenue de Lafayette
Boston, MA 02110

1 When you click this link, you will leave the CCA Health website.