Health solutions
instED® Mobile Integrated Health
Emergency department (ED) over-utilization continues to be a major factor contributing to rising healthcare costs. It is estimated that as much as 67% of all ED visits are avoidable.1 That’s why CCA created instED, an innovative and comprehensive mobile integrated health solution that responds to patients’ urgent care needs by providing high-intensity care in the comfort of the patient’s home. In 2020, instED expanded to provide service across the Commonwealth of Massachusetts, receiving an emergency COVID-19 waiver from the Massachusetts Department of Public Health that allowed instED to partner with all PACE programs state-wide. Today the program is available to 98.9% of CCA members in Massachusetts.
In 2023, instED paramedics completed 11,055 in-home visits for 4,704 CCA members, a 58% growth in visit volume compared to 2022.
CCA Health ACO and CCA Health Physician Organization
CCA1 formed the Michigan-based CCA Health ACO and CCA Physician Organization (PO) following the 2022 acquisition of a majority stake in Reliance Healthcare and 2023 acquisition of Greater Genesee ACO. Both organizations support our provider partners in Michigan to achieve the quintuple aim of improving population health, enhancing the patient experience, advancing health equity, supporting care team and provider well-being, while also reducing costs.
In 2023, the CCA Health ACO increased overall quality performance from 73.2% to 84.5% (year over year) and shared over $3.1 million in cost savings with providers. Meanwhile, the CCA Health PO worked with participating provider practices to develop two specialized Patient-Centered Medical Home training programs: one centered on the appropriate use of emergency departments and another focused on LGBTQIA+ health needs. These programs aim to improve health equity and deliver more cost-effective, person-centered care.
Learn more about the CCA Health ACO | Learn more about the CCA Health PO.
Housing Solutions
CCA Housing Solutions, LLC has partnered with the Commonwealth of Massachusetts to deliver care coordination and housing support services for some of the most vulnerable populations in the state. Current and past projects include:
- Massachusetts State Emergency Shelter Program: CCA Housing Solutions, LLC provides critical support for over 3,000 people at 10 shelter sites. In collaboration with local agencies, CCA Housing Solutions, LLC provides case management and nurse triage support, connecting families to MassHealth, community-based primary care, food assistance, immigration legal aid, and help to find permanent housing.
- Low-Threshold Housing for Chronically Homeless Individuals: CCA Housing Solutions, LLC also helped Massachusetts and the city of Boston create and operate a first-of-its-kind temporary housing community to address the housing and substance use disorder crises. At its close, 124 guests had lived at the Cottages, 81 of whom transitioned into permanent housing.
1CCA Health ACO and CCA Physician Organization (PO) were formed by Commonwealth Care Alliance Michigan, LLC, a subsidiary of CCA
All results and data on this page are based upon internal CCA member data analysis for 2023.