Welcome CCA providers
We’re committed to supporting our providers, so that together we deliver the highest-quality, individualized care to your patients. Thank you for the opportunity to partner with you.
Together we can create a better experience and better outcomes for your patients with complex needs
At Commonwealth Care Alliance, we take responsibility for making our relationship with each provider a true partnership. We share our providers’ dedication to assuring the highest levels of care and service for people with complex health needs. We’re committed to achieving:
- Superior patient experiences and improved clinical outcomes
- Optimal access, responsiveness, transparency, and timeliness in all our communications
- Operational excellence and strong analytics and reporting that support provider performance
It takes uncommon care® to produce uncommon results
Partnering with you to keep your patients living safely and independently in their homes and communities is at the heart of our mission. Our nationally recognized care model is proven effective in addressing unmet social determinants of health, behavioral health, and medical needs. We help you extend your reach into your patients’ homes and communities through care coordination, behavioral health, and long-term services.
Our efforts are working:
The CCA uncommon care® model has demonstrated success in reaching and engaging individuals with significant medical, behavioral, and social needs—improving quality of care while keeping patients and members safely at home
Member Engagement Rate1
Reduction in Long Term Acute Care (LTAC) Days per 1,000 Members2
reduction in inpatient psychiatric and SUD days per 1,000 members2
CCA to offer NEW Medicare Plans—starting at $0
Effective January 2022, CCA is expanding its product offering in Massachusetts with two new Medicare plans that combine medical and dental coverage, prescription drugs, and supplemental benefits. Depending on the plan, benefits may include $0 primary care visits, $0 annual dental and eye exams, $0 transportation, $0 identity theft protection, and $200 or more for over-the-counter health products.
Together, we can bring uncommon care® to more people with significant needs.
Enrollment for these plans ends December 7.
Delivering uncommon care® during a crisis
From the very first warnings of the oncoming crisis, CCA took swift and bold actions to meet unprecedented challenges and adapt to new realities. We aligned closely with our provider partners to help meet the medical, behavioral, and social needs of our members and patients—helping to minimize gaps in care during challenging times.
Above all, we responded as one organization with one mission—put people first.
Our Service Area
CCA One Care is available in 12 counties in Massachusetts: Barnstable, Berkshire, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.
CCA Senior Care Options, CCA Medicare Value, and CCA Medicare Preferred are available in 10 counties in Massachusetts: Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.
*In Barnstable and Berkshire counties: CCA One Care is available; CCA Senior Care Options, CCA Medicare Value, and CCA Medicare Preferred are not yet available.
**In Dukes and Nantucket counties: CCA health plans are not yet available.
1 Percent of ICO and SCO members weighted together who have at least 1 qualifying touch by a care team member within a given month
2 Combined CCA One Care and Senior Care Options rate per 1,000 Massachusetts members