Welcome CCA providers

We’re committed to supporting our providers, so that together we deliver the highest-quality, individualized care to your patients. Thank you for the opportunity to partner with you.

Together we can create a better experience and better outcomes for your patients with complex needs

At Commonwealth Care Alliance, we take responsibility for making our relationship with each provider a true partnership. We share our providers’ dedication to assuring the highest levels of care and service for people with complex health needs. We’re committed to achieving:

• Superior patient experiences and improved clinical outcomes
• Optimal access, responsiveness, transparency, and timeliness in all our communications
• Operational excellence and strong analytics and reporting that support provider performance

It takes uncommon care^® to produce uncommon results

Partnering with you to keep your patients living safely and independently in their homes and communities is at the heart of our mission. Our nationally recognized care model is proven effective in addressing unmet social determinants of health, behavioral health, and medical needs. We help you extend your reach into your patients’ homes and communities through care coordination, behavioral health, and long-term services.

Our efforts are working:

CCA One Care Clinical Results

The CCA uncommon care^® model has demonstrated success in building care partnerships with CCA One Care members and improving care for people with significant needs, while also lowering the long-term costs of care by reducing avoidable hospital re-admissions and institutional care.

All-cause 30-day readmission rate

for CCA One Care members from 2019 to 2020

↓11.1%

Emergency department visits

Rate per 1,000 for CCA One Care members from 2019 to 2020

↓19.9%

Acute admissions

Acute medical/surgical/
maternity admissions per 1,000 for CCA One Care members from 2019 to 2020

↓9.9%

CCA Senior Care Options Clinical Results

By successfully engaging SCO members in our uncommon care^® model, CCA Senior Care Options improves their quality of life while also reducing long-term costs attributed to hospital admissions and ambulatory care.

71.4%

of CCA Senior Care Options members are nursing home certifiable, yet are able to live safely and independently at home with our care and support

30-day hospital readmission rate

for CCA SCO members from 2019 to 2020

↓21.0%

Acute admissions

Acute medical/surgical admissions per 1,000 for CCA SCO members from 2019 to 2020

↓13.2%

Inpatient expenses

per member per month for CCA SCO members from 2019 to 2020

↓7.6%

91.1%

of SCO members who received CCA care and support for at least 9 years are still living in their home or community

CCA to offer NEW Medicare Plans—starting at $0

Effective January 2022, CCA is expanding its product offering in Massachusetts with two new Medicare plans that combine medical and dental coverage, prescription drugs, and supplemental benefits. Depending on the plan, benefits may include $0 primary care visits, $0 annual dental and eye exams, $0 transportation, $0 identity theft protection, and $200 or more for over-the-counter health products.

Together, we can bring uncommon care^® to more people with significant needs.

Enrollment for these plans ends December 7.

Our Service Area

CCA One Care is available in 12 counties in Massachusetts: Barnstable, Berkshire, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.

CCA Senior Care Options, CCA Medicare Value, and CCA Medicare Preferred are available in 10 counties in Massachusetts: Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.

 *In Barnstable and Berkshire counties: CCA One Care is available; CCA Senior Care Options, CCA Medicare Value, and CCA Medicare Preferred are not yet available.
**In Dukes and Nantucket counties: CCA health plans are not yet available.