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Commonwealth Care Alliance MA
Male care partner standing and smiling with arms crossed in CCA jacket with stethoscope around neck

Welcome CCA providers

We’re committed to supporting our providers, so that together we deliver the highest-quality, individualized care to your patients. Thank you for the opportunity to partner with you.

Together we can create a better experience and better outcomes for your patients with complex needs

At Commonwealth Care Alliance, we take responsibility for making our relationship with each provider a true partnership. We share our providers’ dedication to assuring the highest levels of care and service for people with complex health needs. We’re committed to achieving:

It takes uncommon care® to produce uncommon results

Partnering with you to keep your patients living safely and independently in their homes and communities is at the heart of our mission. Our nationally recognized care model is proven effective in addressing unmet social determinants of health, behavioral health, and medical needs. We help you extend your reach into your patients’ homes and communities through care coordination, behavioral health, and long-term services.

Our efforts are working:

The CCA uncommon care® model has demonstrated success in reaching and engaging individuals with significant medical, behavioral, and social needs—improving quality of care while keeping patients and members safely at home

92%

Member Engagement Rate1

↓40%

Reduction in Long Term Acute Care (LTAC) Days per 1,000 Members2

↓20%

reduction in inpatient psychiatric and SUD days per 1,000 members2


CCA to offer NEW Medicare Plans—starting at $0

Effective January 2022, CCA is expanding its product offering in Massachusetts with two new Medicare plans that combine medical and dental coverage, prescription drugs, and supplemental benefits. Depending on the plan, benefits may include $0 primary care visits, $0 annual dental and eye exams, $0 transportation, $0 identity theft protection, and $200 or more for over-the-counter health products.

Together, we can bring uncommon care® to more people with significant needs.

Enrollment for these plans ends December 7.

Delivering uncommon care® during a crisis

From the very first warnings of the oncoming crisis, CCA took swift and bold actions to meet unprecedented challenges and adapt to new realities. We aligned closely with our provider partners to help meet the medical, behavioral, and social needs of our members and patients—helping to minimize gaps in care during challenging times.

Above all, we responded as one organization with one mission—put people first.

Our Service Area

CCA One Care is available in 12 counties in Massachusetts: Barnstable, Berkshire, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.

CCA Senior Care Options, CCA Medicare Value, and CCA Medicare Preferred are available in 10 counties in Massachusetts: Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.

Map with Barnstable, Berkshire, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk and Worcester counties highlighted. Asterisks indicate that One Care is available in Berkshire and Barnstable counties; Senior Care Options is not available in these counties.

 *In Barnstable and Berkshire counties: CCA One Care is available; CCA Senior Care Options, CCA Medicare Value, and CCA Medicare Preferred are not yet available.
**In Dukes and Nantucket counties: CCA health plans are not yet available.


1 Percent of ICO and SCO members weighted together who have at least 1 qualifying touch by a care team member within a given month

2 Combined CCA One Care and Senior Care Options rate per 1,000 Massachusetts members

Provider Services is here to help

8:00 am to 6:00 pm, Monday through Friday