It takes uncommon care® to produce uncommon outcomes
A focus on complex care for high-need individuals
At the core of our mission is our comprehensive model of uncommon care. This unique model delivers better health outcomes through seamless integration, a community focus, and an emphasis on the behavioral and social determinants of health that account for so many critical gaps in care. It is based on our deep, data-powered understanding of what puts people at risk, together with our unmatched ability to find and engage hard-to-reach individuals.
The rewards of uncommon care go beyond improved clinical and financial performance. Member and patient satisfaction scores also improve significantly:
- Since 2016, consumers have consistently rated CCA One Care as one of the best for overall experience.1
- CMS awarded our Senior Care Options plan in Massachusetts 4.5 stars for 20232
Available on an individual market basis.
Individualized care that improves the health and well-being of people with complex needs
CCA helps people with significant needs live safely and independently at home. Watch Ray’s story to see our uncommon care® model in action.
1 Based on the 2016, 2017, 2018, 2019, 2020, and 2021 Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys.
2 Each year Medicare evaluates health plans using a 5-star rating system.