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It takes uncommon care® to produce uncommon outcomes

A focus on complex care for high-need individuals

At the core of our mission is our comprehensive model of uncommon care. This unique model delivers better health outcomes through seamless integration, a community focus, and an emphasis on the behavioral and social determinants of health that account for so many critical gaps in care. It is based on our deep, data-powered understanding of what puts people at risk, together with our unmatched ability to find and engage hard-to-reach individuals. 

The rewards of uncommon care go beyond improved clinical and financial performance. Member and patient satisfaction scores also improve significantly:  

Available on an individual market basis.

Individualized care that improves the health and well-being of people with complex needs

CCA helps people with significant needs live safely and independently at home. Watch Ray’s story to see our uncommon care® model in action.

1 Based on the 2016, 2017, 2018, 2019, 2020, and 2021 Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys.

Each year Medicare evaluates health plans using a 5-star rating system.

3 NCQA is an independent, nonprofit organization dedicated to improving health care quality. At this time, only CCA’s Massachusetts plans have been assessed and rated. 

To learn more about CCA

866-ASK-1CCA (TTY 711)
8:00 am to 8:00 pm ET, Monday through Friday, and 8:00 am to 6:00 pm ET, Saturday and Sunday