Welcome CCA Health providers
We’re committed to supporting our providers, so that together we deliver the highest-quality, individualized care to your patients. Thank you for the opportunity to partner with you.
Together we can create a better experience and better outcomes for your patients with complex needs
At CCA Health, we take responsibility for making our relationship with each provider a true partnership. We share our providers’ dedication to assuring the highest levels of care and service for people with complex health needs. We’re committed to achieving:
- Superior patient experiences and improved clinical outcomes
- Optimal access, responsiveness, transparency, and timeliness in all our communications
- Operational excellence and strong analytics and reporting that support provider performance
It takes uncommon care® to produce uncommon results
Partnering with our providers to keep patients living safely and independently in their homes and communities is at the heart of our mission. Our nationally recognized care model is proven effective in addressing unmet social determinants of health, behavioral health, and medical needs. We help providers extend their reach into their patients’ homes and communities through care coordination, behavioral health, and long-term services.
Our efforts are working. See the results of our uncommon care® model.
The CCA uncommon care® model has demonstrated success in reaching and engaging individuals with significant medical, behavioral, and social needs—improving quality of care while reducing avoidable hospital admissions and emergency room utilization.
Patient engagement rate1
Reduced IP admissions2020 vs. 20192
Reduced ED utilization2020 vs. 20192
Results are associated with a dually-eligible population in Massachusetts
Our Service Area
CCA Medicare Advantage Plans are available in San Joaquin and Santa Clara Counties.
1 Percent of ICO + SCO members weighted together who have at least 1 qualifying touch by a care team member within a given month (rolling 3-month average, 7/2021).
2 Combined CCA ICO + SCO rate per 1,000 members; hospitalization rates are consistently below the per capita averages during COVID-19 pandemic.