We know getting an appointment isn’t always easy. Providers often have full schedules, which is why booking early can make a big difference. Even if the next available appointment is months away, getting it on your calendar is a smart step toward staying on top of your health.

Here are some tips to help you get care sooner:

• Ask your provider’s office if you can see the nurse practitioner or physician assistant. Sometimes these clinicians have more availability.
• Ask to be added to your provider’s cancellation list. If an earlier appointment becomes available, the office will know you’re interested in taking it. Consider also calling the office from time to time to check for any recent cancellations.
• Try telehealth. CCA partners with Teladoc to help you access more primary care providers and specialists from the comfort of your home. You can talk to a provider by phone, tablet, or computer. You can use it 24/7 for non-emergency health problems like colds, flu, allergies, or skin issues. Providers can even send prescriptions if needed. It’s a fast and easy way to get care when you’re not feeling well. Teladoc is available on-demand by calling 800-835-2362 or visiting Teladoc.com.
• Make an appointment with an urgent care center. They may be able to see you and have more availability in the near term. They can help with issues like cold and flu symptoms, minor injuries like sprains or strains, and severe headaches.
• Call the CCA 24/7 Nurse Line. We offer support for urgent care needs, like a mild fever, vomiting, or shortness of breath. Call 866-610-2273 (TTY 711) 24 hours a day, 7 days a week.

If you need help finding a provider, you can use our provider directory at ccama.org/find-a-provider. You can also call CCA Member Services at 866-610-2273 (TTY 711) (8 am to 8 pm, 7 days a week).

Did you know?

We regularly check in with providers in our network to learn about wait times and openings for new patients. Then, we share that information in our provider directory to make it easier for you to find care. We also work hard to have enough providers in our network, so you can get care when you need it. And we’re always growing, adding new providers to our network all the time!