We have expanded the CCA Provider Portal to include new features that will enhance the provider user experience for Massachusetts and Rhode Island plans. The CCA Provider Portal is a self-service one-stop shop empowering our providers to quickly access important member information and complete administrative transactions — in real time.
Your team can access the following new features and tools on the CCA Provider Portal:
CCA Medicare Advantage Premier plan
This plan is new as of January 1, 2023. Search for a member’s eligibility and view summary of benefits.
Care plan
Review a member’s individualized CCA care plan designed to improve the member’s health, quality of life and independent living.
Care partner
View a member’s care partner contact information to help optimize the individualized care plan.
Self-service training
Provider orientation is now available as both an audio recording and a narrated slide-based presentation that includes an introduction to CCA plans, with an overview of member benefits, service areas and more.