Skip to main content

We have expanded the CCA Provider Portal to include new features that will enhance the provider user experience for Massachusetts and Rhode Island plans. The CCA Provider Portal is a self-service one-stop shop empowering our providers to quickly access important member information and complete administrative transactions — in real time.

Your team can access the following new features and tools on the CCA Provider Portal:

CCA Medicare Advantage Premier plan
This plan is new as of January 1, 2023. Search for a member’s eligibility and view summary of benefits.

Care plan
Review a member’s individualized CCA care plan designed to improve the member’s health, quality of life and independent living.

Care partner
View a member’s care partner contact information to help optimize the individualized care plan.

Self-service training
Provider orientation is now available as both an audio recording and a narrated slide-based presentation that includes an introduction to CCA plans, with an overview of member benefits, service areas and more.