Health solutions
instED® Mobile Integrated Health
Emergency department (ED) over-utilization continues to be a major factor contributing to rising healthcare costs. It is estimated that as much as 67% of all ED visits are avoidable.1 That’s why CCA created instED, an innovative and comprehensive mobile integrated health solution that responds to patients’ urgent care needs by providing high-intensity care in the comfort of the patient’s home. In 2020, instED expanded to provide service across the Commonwealth of Massachusetts, receiving an emergency COVID-19 waiver from the Massachusetts Department of Public Health that allowed instED to partner with all PACE programs state-wide. Today the program is available to 98.9% of CCA members in Massachusetts.
In 2023, instED paramedics completed 11,055 in-home visits for 4,704 CCA members, a 58% growth in visit volume compared to 2022.
1 All results and data on this page are based upon internal CCA member data analysis for 2023.