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Partnering for the highest quality of care

At CCA Health, we work with many partner organizations to help us deliver the care and services our members need. We handpicked these organizations to provide the unique level of support you expect from CCA Health.

Our Member Services team is always here to answer questions about our partners. If you want to verify if a caller is a CCA Health partner, or if you need us to connect you to the right partner for help, contact us.

Get the most out of your prescription benefits. Use the following link to manage and order your medications online: Order Your Medications Online via Optum Rx1

For 2022 plans:

Visit Delta Dental of Michigan,1 scroll to “Choose a plan below,” and select:

  • Delta Dental Medicare Advantage HMO and Medicare Advantage Premier for Principle plan and Cardinal plan members
  • Medicare Advantage HMO for Dual Care Plus plan members

For 2023 plans:

Visit Delta Dental of Michigan,1 scroll to “Choose a plan below” and select:

  • Delta Dental Medicare Advantage HMO and Medicare Advantage Premier for CCA Medicare Excel plan and CCA Medicare Ultima plan members
  • Medicare Advantage HMO for CCA Medicare Maximum plan members

We partner with NationsHearing to simplify hearing care.

  • For 2022: You pay $0 for your routine hearing exam. Plus, depending on your plan, you get $500 or more for hearing aids.
  • For 2023: You pay $0 for your annual hearing exam, and get up to $2,000 per year for hearing aids.

Visit the NationsHearing Partner Portal1 to learn more about your hearing benefits.

Exercise is important for both your physical and mental health. To help you stay on track with your fitness goals, CCA Health offers a $0 Silver&Fit® membership. With this program, you get access to a wide variety of participating fitness centers and select YMCAs. If you like the flexibility of working out at home, you can also choose one Home Fitness Kit per year—plus enjoy over 8,000 on-demand workout videos available on the Silver&Fit website and mobile app.

Members may also access classes, articles, and videos through the Well-Being Club—AND connect with a Healthy Aging coach by phone, video, or text. To learn more, contact the Silver&Fit customer service line at 877-427-4788 (TTY/TDD 711), or visit https://www.silverandfit.com/.1

For 2022 only:

CCA Health members get $375 a year or more (depending on your plan) to spend on over-the-counter products.2

To learn more, visit our NationsOTC Partner Portal.1

In 2023, over-the-counter products will be available through our Healthy Savings card (see below)

For 2023 benefit year: CCA Medicare Excel and CCA Medicare Ultima members

You can use your Healthy Savings card on over-the-counter products,2 such as cold medicine, hand sanitizer, and toothbrushes. Every three months, your card is automatically refilled with $200. You have the entire three months to use the balance on your card—it does not roll over. You can shop in person or from home by phone or computer with free delivery.

Plus, you get EVEN MORE added to your card:

  • $25 after your annual wellness visit.4 You’ll be able to redeem this extra benefit for gift cards at select stores
  • $250 per year to spend on vision care, including routine eye exams, glasses, and contact lenses. This benefit will be added to your card at the start of your enrollment period

 To learn more, visit www.MyBenefitsCenter.com.

 

For 2023 benefit year: CCA Medicare Maximum

You can use your Healthy Savings card on over-the-counter healthcare products2 like cold medicine, hand sanitizer, and toothbrushes. It even covers healthy food items,3 like fresh fruits and vegetables. Every three months, it’s automatically refilled with $600. You have the entire three months to use the balance on your card—it does not roll over. You can shop in person or from home by phone or computer with free delivery.

Plus, you get EVEN MORE added to your card:

  • $25 after your annual wellness visit.4 You’ll be able to redeem this extra benefit for gift cards at select stores
  • $300 per year to spend on vision care, including routine eye exams, glasses, and contact lenses. This benefit will be added to your card at the start of your enrollment period
  • $100 per year to help you cover new sneakers.3 This benefit will be added to your card at the start of your enrollment period
  • $50 per month to help you with utilities, including your gas, electricity, cable, or cell phone bill.3 This benefit will be added to your card on the first day of each month.

 To learn more, visit www.MyBenefitsCenter.com.

Staying connected with others is important for your overall health and well-being. Papa Pals are real people who can help with companionship, everyday tasks, transportation, and more! They’re available in-person or virtually if you’re looking for a walking partner, a board game buddy, or just someone to talk with. They can also assist with things like meal prep, errands, pet help, and other daily activities. To learn more or schedule a visit with a Papa Pal, call 888-744-7813, from 8 am to 11 pm, Monday to Friday, and 8 am to 8 pm, Saturday and Sunday.

  • For 2022: You’re covered for 8 hours of services per month at no additional cost.
  • For 2023: You’re covered for 60 hours of services per year at no additional cost.

To learn more, visit https://www.joinpapa.com/.1

After hospitalization, if you don’t qualify for a skilled nursing facility, CCA Health will cover the cost of two weeks of care at American House, a senior living facility. You’ll experience respite care with “resort-style” amenities, including a furnished apartment, chef-prepared meals, onsite medical services, and much more.  Respite care allows patients to recover comfortably, while giving loved ones a temporary break from their caregiving role. To learn more, visit https://www.americanhouse.com/respite-care.1

1 When you click this link, you will leave the CCA Health website.
2 Certain restrictions may apply. Only at participating locations.
3 Some extra benefits are special supplemental benefits, which not all members will qualify for. Contact CCA Health for more information.
4 It may take several months for your wellness visit to be processed and for your benefit to be allocated to your Healthy Savings card.

The benefit information provided here is a brief summary, not a complete description of benefits. Benefits, formulary, and pharmacy and/or provider networks may change on January 1 of each year. Limitations, copayments, and restrictions may apply.

The Silver&Fit program is provided by American Specialty Health Fitness, Inc. (ASH Fitness), a subsidiary of American Specialty Health Incorporated (ASH). Silver&Fit are trademarks of ASH and used with permission herein.

We’re here to support you

855-959-5855 (TTY 711)
8:00 am to 8:00 pm, Monday through Friday