Together we can create a better experience and better outcomes for your patients with complex needs
At CCA Health, we take responsibility for making our relationship with each provider a true partnership. We share our providers’ dedication to assuring the highest levels of care and service for people with complex health needs. We’re committed to achieving:
- Superior patient experiences and improved clinical outcomes
- Optimal access, responsiveness, transparency, and timeliness in all our communications
- Operational excellence and strong analytics and reporting that support provider performance
It takes uncommon care® to produce uncommon results
Partnering with you to keep your patients living safely and independently in their homes and communities is at the heart of our mission. Our nationally recognized care model is proven effective in addressing unmet social determinants of health, behavioral health, and medical needs. We help you extend your reach into your patients’ homes and communities through care coordination, behavioral health, and long-term services.
Our efforts are working. See the results of our uncommon care® model.
The CCA Health uncommon care® model has demonstrated success in reaching and engaging individuals with significant medical, behavioral, and social needs.
Member engagement rate1
Reduction in long-term acute care (LTAC) days per 1,000 members 2
Reduction in inpatient psychiatric and SUD days per 1,000 members 2
Our Service Area
Our CCA Medicare Advantage plans are available in the following counties: Genesee, Lapeer, Macomb, Monroe, Oakland, St. Clair, and Wayne.
Our CCA Medicare Dual Special Needs plan is available in the following Michigan counties: Genesee, Lapeer, Macomb, Oakland, St. Clair, and Wayne.
Please note that the names of our plans will be changing for 2023:
- Cardinal Plan (HMO) will be called CCA Medicare Ultima
- Principle Plan (HMO) will be called CCA Medicare Excel
- Dual Care Plus Plan (HMO D-SNP) will be called CCA Medicare Maximum

*In Monroe County: CCA Medicare Advantage plans are available; the CCA Dual Special Needs plan is not yet available.
Principle (HMO) and Cardinal (HMO) are health plans with Medicare contracts. Enrollment depends on contract renewal. Dual Care Plus (HMO D-SNP) is a health plan with a Medicare contract and a contract with the State Medicaid program. Enrollment depends on contract renewal.
CCA Medicare Excel (HMO) and CCA Medicare Ultima (HMO) are health plans with Medicare contracts. Enrollment depends on contract renewal. CCA Medicare Maximum (HMO D-SNP) is a health plan with a Medicare contract and a contract with the State Medicaid program. Enrollment depends on contract renewal.
1 Percent of ICO and SCO members (in Massachusetts) weighted together who have at least 1 qualifying touch by a care team member within a given month
2 Combined CCA One Care and Senior Care Options rate per 1,000 Massachusetts members