We know that easy access to provider resources and information makes doing business with us easier. That’s why we have updated and posted our 2023 provider manuals.
Highlights from both the CCA Senior Care Options / CCA One Care Provider Manual and the Medicare Advantage Prescription Drug Provider Manual include:
- Key Contacts in Section 1
- Prior Authorizations Requirements information in Section 4
- Claims and Billing information in Section 6
Please review the provider manuals for our policies and procedures, prior authorization and claim information, and other useful reference materials.
To access the provider manuals, click below.
- Click here to view the CCA provider manuals for Massachusetts
- Click here to view the CCA provider manual for Rhode Island