“We have had to move incredibly quickly—both in terms of how we take care of our members and our employees. Our focus: put people first and fulfill our mission to the individuals we so proudly serve.” Lori Tishler, CCA’s SVP of Medical Services, provided a detailed look at how CCA has responded to the coronavirus pandemic, including leveraging telehealth technology to continue to provide members with the care they need and transitioning employees to remote work.