“Philosophically, our approach has been that we put people first as an organization, and we recognized that our populations were the most vulnerable for being impacted by COVID-19,” CCA President and CEO Chris Palmieri told managing editor Matthew Weinstock in an episode of Modern Healthcare’s “The Check Up” podcast. CCA used data analytics to target services, including finding a balance between in-person care and telehealth visits, to continue to provide care for its members and patients during the pandemic.