Compliance

How to Report a Suspected Compliance Concern

Any health plan member, family member or caregiver, provider, and anyone conducting business with Commonwealth Care Alliance (CCA) is expected to report any suspected compliance concerns, including suspected instances of fraud, waste, or abuse. You can contact CCA through one of the following reporting mechanisms without fear of retaliation or retribution for reports made in good faith. To report any suspected compliance concerns or potential instances of fraud, waste, or abuse:

Compliance Hotline:

http://caresource.ethicspoint.com/

EthicsPoint – Compliance & Ethics
844-784-9583

Fraud Hotline:
Anonymous Hotline: 844-415-1272
Email: [email protected]
Fax: 800-418-0248

US Postal Service:
Program Integrity
P.O. Box 1940
Dayton, Ohio 45401-1940