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We know that easily accessible provider resources and information make doing business with CCA easier. That’s why we have updated our Massachusetts and Rhode Island 2023 provider manuals.

Updates have been made to the following:

          Pharmacy Section:

Please review the provider manuals for our policies and procedures, prior authorization and claim information, and other useful reference materials.

To access the provider manuals, click below.


· Senior Care Options / One Care Plans Provider Manual

· Medicare Advantage Plans Provider Manual

Rhode Island:

· Medicare Advantage Plans Provider Manual