Attention Providers: Recent EOP statements have displayed incorrect amounts in the "Other Carrier" field. Please disregard these amounts. SCO and One Care members should not be balance billed. Any members billed should be reimbursed promptly. If you need assistance during this time, call Provider Services at 866-420-9332
CCA is partnering with CVS to host a FREE flu vaccine clinic in Boston for our members and staff on Thursday, October 23 from 9 am – 2 pm.
At the core of our mission is our comprehensive model of uncommon care. This unique model delivers better health outcomes through seamless integration, a community focus, and an emphasis on the behavioral health needs and social factors that account for so many critical gaps. It is based on our deep, data-powered understanding of what puts people at risk, together with our unique ability to find and engage hard-to-reach individuals.
Community Focus to Ensure the Most Appropriate Site of Care
Address unmet social determinants of health (SDOH), behavioral health, and medical needs
Integrate environmental and community supports
Coordinate covered long-term services and supports
Provide acute care services through a community paramedic program4
Engage crisis stabilization units4
Seamless Integration of Care Coordination, Care Delivery, and Care Partnership
Eliminate gaps in care by coordinating SDOH, transportation, Rx management, and more
Deliver comprehensive medical and behavioral healthcare
Partner with members, providers, and others across the continuum of care
Leverage embedded relationships with external providers
Provide interdisciplinary team-based care and communication
Innovation to Address Members' Unmet Needs
Invest in transformative technologies
Advance predictive analytics for data-powered decision making
Augment direct care with virtual care, telehealth, videoconferencing, and remote patient monitoring
Foster a culture of continuous improvement
Trusting Partnerships, Appropriate Utilization, and Better Outcomes
Reduced gaps in care
A decrease in ED visits, admissions, and readmissions
Reduced polypharmacy, improved medication adherence, and a routine review of safety and effectiveness of drugs
Greater provider and member satisfaction
Affordability and responsible stewardship of funds
