Care designed for you

A letter from CCA’s Chief Medical Officer

Dear valued member,

As CCA’s Chief Medical Officer, I know that each of you have your own health needs, care preferences, and personal circumstances. Your uniqueness shapes the way we coordinate your care.

At CCA, we have a saying: our members are at the center of everything that we do.

To ensure that we continue to serve you well, we recently asked a group of you for feedback. We wanted to know how we can improve the way we engage with you and coordinate your care. Based on your input, we are continuously working to:

Strengthen the partnerships between our members and care teams.

Ensure your care plan aligns with your unique needs, values, preferences, and goals.

Improve our team’s efficiency so you can access the right resources, at the right time.

As we continue to improve our processes, one thing will remain the same: we are committed to you. As your partners in care, we’d like to say thank you.
We appreciate the opportunity to serve you and help you live healthy and well.

Sincerely,
Dr. Nazlim Hagmann
CCA’s Chief Medical Officer

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