Health Plan News

Do you know your urgent care options?

August 26, 2024

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As a CCA member, you have several options available to you when you need urgent care. These include:

Call your primary care physician (PCP). Your PCP can review your concerns and advise on what to do next.
Get guidance from the CCA Nurse Advice Line. You can reach our team of nurses and behavioral health clinicians 24 hours a day, 7 days a week. Call 866-610-2273 whenever you have an unexpected health issue.
Connect with a member of your care team. They are here to support your medical or behavioral health needs. You can reach them by calling 866-610-2273.
Visit an urgent care center. Some centers may have walk-in visits available. If you need help finding an urgent care center, call CCA Member Services for help at: 866-610-2273.
Be seen at home by instED®. When you call instED, a nurse will review your symptoms to ensure the service can support your needs. If yes, then within a few short hours, a paramedic will arrive at your home to take care of you. Contact instED by calling 833-946-7833 or by visiting www.insted.us to request a visit.