Cultural Competency Training

To support its efforts to assist practitioners in delivering high-quality health care that meets the social, cultural, and linguistic needs of our members, CCA has developed cultural competency training courses specifically for practitioners and office staff participating in our network. CCA’s cultural competence training program was created with our specific members in mind and aims to improve member access to primary and specialty care while, providing high-quality and culturally competent medical and behavioral health care across various health care settings. As part of our commitment to deliver culturally competent care and services, CCA aims to reduce health disparities while improving health outcomes.

CCA conducts practitioner training during provider orientation. We also offer online, web-based refresher training annually, supportive training, and online with annual reinforcement training offered through Provider Services.

The following training steps must be completed no later than 8/30/2025.