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Attention Providers: Recent EOP statements have displayed incorrect amounts in the "Other Carrier" field.
Please disregard these amounts. SCO and One Care members should not be balance billed. Any members billed should be reimbursed promptly.
If you need assistance during this time, call Provider Services at 866-420-9332
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Provider Manual Home

Commonwealth Care Alliance now offers two provider manuals in Massachusetts.

Downloadable Provider Manuals

Below you will find links to downloadable versions of each provider manual:

2025 CCA Senior Care Options & One Care Provider Manual – Massachusetts

view:

2024 CCA Medicare Advantage Provider Manual – Massachusetts

view:

Dental Provider Manual

To access the Dental Provider Manual, please follow the link below to the Dental Portal (note: you will be prompted to log in).

Dental Portal Login

Need more information? We’re here to help.

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