Substance Use Treatment Options

If a member becomes addicted to a drug, like an opioid, CCA offers additional programs. Most major substance use disorders providers are in the CCA provider network. This includes medication-assisted treatment (MAT) providers. We partner with many support programs, facilities, and specialists to provide a wide range of treatment options to members experiencing addiction. CCA covers numerous programs and services, including:

• Partial hospital programs and intensive outpatient programs
• Counseling and therapy sessions, including group and individual therapy
• Medication-assisted treatment, including methadone, buprenorphine, and injectable naltrexone
• Inpatient detoxification and acute residential treatment
• Crisis stabilization
• Recovery coaching
• Recovery Support Navigators
• Residential rehabilitation services
• Transitional support services for substance use disorders

How to Get In-Crisis Help

Members in crisis who need substance detoxification services can get safe, community-based treatment options by calling:

• The Massachusetts Behavioral Health Helpline¹ at 833-773-2445, or
• The Massachusetts Substance Use Helpline¹ at 800-327-5050, or
• CCA Member Services at 866-610-2273

Learn more about Substance Use Treatment Evidence-based Practices:

• Common questions about opioids
• Substance Use Treatment Clinical Practice Guidelines
  • Clinical Practice Guideline for the Treatment of Opioid Use Disorder¹
  • Clinical Practice Guideline on Alcohol Withdrawal Management¹
  • Clinical Practice Guideline on Stimulant Use Disorder¹
  • Join Clinical Practice Guideline on Benzodiazepine Tapering¹
• Substance Use Treatment Clinical Recommendations¹
• Naloxone Toolkit to Help Reduce Overdose Risk¹
• Medication Assisted Treatment Practitioner Training & Resources¹

Mental Health Treatment Options

CCA partners with a range of providers to offer a full continuum of mental health treatment to our members so they can access the treatment they need, when they need it. CCA’s care managers are available to assist in determining the most appropriate treatment options for members. CCA covers a number of services, including:

• Inpatient psychiatric care
• Partial hospital programs and intensive outpatient programs
• Outpatient behavioral health services
• Mobile crisis intervention services
• Peer support
• Community support programs
• Electroconvulsive Treatment (ECT) and Transcranial Magnetic Stimulation (TMS)
• Esketamine treatment
• Psychological and neuropsychological testing

How to Get In-Crisis Help

Members who are in a mental health crisis can get help by calling:

• The Massachusetts Behavioral Health Helpline¹ at 833-773-2445, or
• CCA Member Services at 866-610-2273, or
• 988

Learn more about Mental Health Treatment Evidence-Based Practices:

• Evidence-Based Practices Resource Center¹
• Zero Suicide Toolkit¹
• Behavioral Health Screening: Tools, Techniques, and Best Practices for Providers¹
• Best Practices in Cognitive Assessment¹

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