Transition Information
This page contains important information you need to know for CCA Senior Care Options (HMO D-SNP) and CCA One Care (HMO D-SNP) business starting June 28, 2026.
The Transition Guide lists important resources, contact information, provider portal access guidance, claims and prior authorization submission instructions, pharmacy information, and more! Use the table of contents to locate information by clicking on the links.
- Transition Guide (coming soon)
- Quick Start Guide (coming soon)
- What to Expect Letter
- Transition Welcome Letter (coming soon)
- Network Notice for Orientation
- Register for an Orientation Session
- Transition Orientation Presentation (coming soon)
The CareSource Provider Portal is a robust, secure and encrypted online tool available for all providers who serve our members.
- Documents
- Provider Portal Solutions
- Clinical Practice Registry Flier
- Provider Portal User Guide (coming soon)
- Provider Portal Quick Start Guide (coming soon)
- Provider Portal Registration Guide (coming soon)
- Training Videos: Provider Portal
- Portal Overview (coming soon)
- Prior Authorizations (coming soon)
- Provider Portal: Managing User Access (coming soon)
- Provider Education Series: Provider Portal Service Plan Review
- Claims Information
- Claims Training (coming soon)