Transition Information

The Transition Guide lists important resources, contact information, provider portal access guidance, claims and prior authorization submission instructions, pharmacy information, and more! Use the table of contents to locate information by clicking on the links.

• Transition Guide
• Quick Start Guide

• What to Expect Letter
• Transition Welcome Letter

• Network Notice for Orientation
• Register for an Orientation Session
• Transition Orientation Presentation

The CareSource Provider Portal is a robust, secure and encrypted online tool available for all providers who serve our members.

• Documents
  • Provider Portal Solutions
  • Clinical Practice Registry Flier
  • Provider Portal: Managing User Access
  • Provider Portal User Guide 
  • Provider Portal Quick Start Guide
  • Provider Portal Registration Guide
• Training Videos: Provider Portal
  • Provider Education Series: Portal Overview
  • Provider Education Series: Prior Authorizations
  • Provider Education Series: Provider Portal Service Plan Review

• Claims Transition Training