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Commonwealth Care Alliance RI
Male CCA care provider with stethoscope

Welcome CCA providers

We’re committed to supporting our providers, so that together we deliver the highest-quality, individualized care to your patients. Thank you for the opportunity to partner with you.

Together we can create a better experience and better outcomes for your patients with complex needs

At Commonwealth Care Alliance, we take responsibility for making our relationship with each provider a true partnership. We share our providers’ dedication to assuring the highest levels of care and service for people with complex health needs. We’re committed to achieving:

It takes uncommon care® to produce uncommon results

Partnering with you to keep your patients living safely and independently in their homes and communities is at the heart of our mission. Our nationally recognized care model is proven effective in addressing unmet social determinants of health, behavioral health, and medical needs. We help you extend your reach into your patients’ homes and communities through care coordination, behavioral health, and long-term services.

Our efforts are working. See the results of our uncommon care® model.

The CCA uncommon care® model has demonstrated success in reaching and engaging individuals with significant medical, behavioral, and social needs—improving quality of care while reducing avoidable hospital admissions and emergency room utilization.

80.5%

Patient engagement rate1

↓11.1%

Reduced IP admissions

2020 vs. 20192
↓18.7%

Reduced ED utilization

2020 vs. 20192

Delivering uncommon care® during a crisis

From the very first warnings of the oncoming crisis, CCA took swift and bold actions to meet unprecedented challenges and adapt to new realities. We aligned closely with our provider partners to help meet the medical, behavioral, and social needs of our members and patients—helping to minimize gaps in care during challenging times.

Above all, we responded as one organization with one mission—put people first. The flipbook below provides an in-depth review of CCA’s response to the COVID-19 pandemic.

Rising to the Challenge

Our Service Area

CCA Medicare Value, CCA Medicare Preferred, and CCA Medicare Maximum are available in the entire state of Rhode Island.

Map of Rhode Island highlighting service areas for CCA Health Plans

1 Percent of ICO + SCO members weighted together who have at least 1 qualifying touch by a care team member within a given month (Rolling 3-month average, 7/2021)

2 Combined CCA ICO + SCO rate per 1,000 members; hospitalization rates are consistently below the per capita averages during COVID-19 pandemic

Provider Services Is Here to Help

8:00 am to 6:00 pm, Monday through Friday