Healthy Savings Card
What is the Healthy Savings card?
The Healthy Savings card is a prepaid Mastercard. It can be used to buy eligible items. Funds are added every calendar quarter. We work with NationsBenefits® to provide this benefit.
Do I Get a Healthy Savings Card with My Plan?
All CCA Senior Care Options members get a Healthy Savings card.
How does the Healthy Savings card work?
- Your Healthy Savings card is automatically reloaded on January 1, April 1, July 1, and October 1. If you enroll during a calendar quarter, funds become available when your enrollment begins.
- Use your card to buy eligible items. Your purchase amount will be deducted from your available balance.
- Funds do not carry over to the next quarter. Use your full balance before the calendar quarter ends.
- Use the Benefits ProTM Portal to:
- Check your card balance.
- Check item eligibility.
- Place orders online.
- Find participating stores.
To register, visit CCA.NationsBenefits.com2. You can also download the Benefits ProTM app.
- You can also check your balance by calling the number on the back of your Healthy Savings card.
- Your card cannot be used at an ATM or for cash back. No PIN or signature is usually required. If a PIN is requested, press enter or select the credit option.
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TIP: Keep your Healthy Savings card handy. You will need the number on the front of the card to check your balance or make purchases.
If your card is lost or stolen, put it on hold right away. You can do this in the Benefits ProTM app or by calling Member Services. Funds spent without your permission will not be replaced.
Your Healthy Savings Card Can Cover All of This and More
CCA Senior Care Options members can use their quarterly allowance on hundreds of eligible over-the-counter (OTC) products. Examples include:
Health-Related Products:
- Allergy relief products
- Cold and cough medicines
- Cough drops
- Pain and fever relief
- Stomach medicines
- Vitamins
- Dental care
- Diabetes care
- Eye and ear care
- Foot care
- Hand and body soap
- Skin and hair care
- Women’s health care
- Alcohol pads
- Band-Aids® and bandages
- Disposable gloves
- Face coverings
- Hand sanitizer
- Hydrogen peroxide
- Thermometers
CCA Over-the-Counter Covered Categories
Special Supplemental Benefits for the Chronically Ill (SSBCI)
CCA Senior Care Options members that qualify for SSBCI may also use their Healthy Savings card to pay for eligible healthy food and utilities.3 For more information on how to qualify, visit our SSBCI page.
Eligible Healthy Food Items3 and Utilities3:
- Beans
- Canned goods (stew, meat, seafood, soup)
- Fresh fruits
- Meats (beef, ground beef, poultry)
- Pasta and rice
- Seafood
- Cereals, grains, and granola
- Dried fruit
- Eggs and egg substitutes
- Nuts and seeds
- Peanut butter and other butters
- Waffles and pancakes
- Cheese
- Coffee, tea, and cocoa
- Milk
- Sports drinks (including Gatorade®)
- Water and juices (including sparkling)
- Yogurt
- Electric
- Cable
- Home heating
- Natural gas
- Water
- Sewer
- Internet
- Phone services
CCA Food and Over-the-Counter Covered Categories
Options for Using Your Healthy Savings Card
It’s easy to use this benefit! You can use your Healthy Savings card for in-person shopping or home delivery.
Home Delivery:
Order eligible products with free home delivery using one of these options:
- By phone: Call NationsBenefits at 1-833-891-6886 (TTY: 711), 8 a.m. to 8 p.m., 7 days a week.
- By mail: Use the mail order form.
- Online: Visit CCA.NationsBenefits.com2
- App: Download the Benefits ProTM App. Search “Benefits Pro” in the App Store® or Google Play®.
NationsBenefits Order Catalog
In-Person Shopping:
You can use your Healthy Savings card at many retailers. This includes CVS, Dollar General, Price Rite, Save A Lot,
Shaw’s, Stop & Shop, Walgreens, Walmart, and more.
For a full list of stores near you, visit CCA.NationsBenefits.com. 2
Healthy Savings Card Common Questions
Call the phone number on the label on your unused card. You must activate your Healthy Savings card before using it.
You will need your member ID number. This is listed on your CCA member ID card.
Funds reload automatically on the first day of each quarter: January 1, April 1, July 1, and October 1.
You have the full quarter to use your funds. Any remaining balance at the end of the quarter will not roll over. Unused funds will be lost.
You can use your card to buy eligible over-the-counter items listed in the CCA catalog. A prescription is not required.
Some brands may not be available at all participating retailers. Items and categories not listed in the catalog are not covered. For example, funds can’t be used for candy, razors, or cosmetics.
If you qualify for Special Supplemental Benefits for the Chronically Ill (SSCBCI), you may also use your Healthy Savings card to buy eligible healthy food and pay for utilities.3
Learn more about eligibility on our SSBCI page.
You can view all products at CCA.NationsBenefits.com2
No. The Healthy Savings card can’t be used for prescription medications.
Always show your CCA member ID card when picking up prescriptions. If you have a prescription for an over-the-counter item, use your CCA member ID card. Then, fill the prescription as usual.
If you forget your Healthy Savings card, you may still buy eligible items and request reimbursement.
Reimbursement requests must be submitted within one year of the purchase. To request reimbursement:
- Print a copy of the CCA Reimbursement form.
- Follow the instructions on the form.
- Mail your completed form and copies of your receipts to Member Services.
If your request is approved, you will be reimbursed for covered items. The reimbursed amount will be deducted from your current Healthy Savings card balance.
Keep your card in a safe place.
If your card is lost or stolen, call Member Services right away. You can also request a new card at CCA.NatonsBenefits.com2, or by using the Benefits ProTM App.
A replacement card will be sent to you. Any remaining balance for that quarter will be transferred to the replacement card. Dollars spent without your authorization will not be replaced.
/1 Certain restrictions may apply. Contact the plan for more information.
2 If you click this link, you will leave the Commonwealth Care Alliance website.
3 The benefits mentioned are Special Supplemental Benefits for the Chronically Ill (SSBCI). You may qualify for SSBCI if you are at high risk for hospitalization and require intensive care coordination to manage one or more chronic conditions such as cardiovascular disorders, diabetes, overweight/obesity/metabolic syndrome, chronic and disabling mental health conditions or neurologic disorders. For a full list of qualifying chronic conditions or to learn more about other eligibility requirements for SSBCI, please contact Member Services or your Care Coordinator.
CCA Senior Care Options (HMO D-SNP) is a Dual Special Needs Plan (D-SNP) with a Medicare contract and a contract with the Commonwealth of Massachusetts MassHealth (Medicaid) program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare and does not have any other comprehensive health insurance, except Medicare.
