Skip to main content

The CCA behavioral health (BH) provider network offers a broad continuum of behavioral health services, including emergency, inpatient, outpatient, and diversionary services. The goal of our behavioral health program is to support dual-eligible members who have severe and persistent behavioral health issues, substance use disorders, and co-occurring disorders and enable them to live successfully in their communities.

CCA utilizes a person-centered approach that makes members the principal voice in their care management and planning. We contract with BH providers that subscribe to a framework of least restrictive, community-based services available whenever clinically appropriate. Our contracted BH providers are expected to:

The CCA Behavioral Health Performance Specifications, listed below, are designed to help our BH providers deliver services that drive clinical excellence, ethical and professional integrity, integration of all medical and BH needs, member accessibility, and cultural sensitivity.

Behavioral Health Documentation Guidelines

Behavioral Health Outpatient Documentation Guidelines

CCA Behavioral Health Performance Specifications

Acute Treatment Services (ATS) ASAM Level 3.7

Adult Community-Based Mobile Crisis Intervention (AMCI)

Clinical Stabilization Services (CSS) ASAM Level 3.5

Community Behavioral Health Centers (CBHC)

Community Support Program (CSP)

Community Support Program for Chronically Homeless CSP HI

Community Support Program for Individuals with Justice Involvement CSP JI

Community Support Program Tenancy Preservation Program (CSP-TPP)

Dialectical Behavioral Therapy (DBT)

Emergency Services Program (ESP)

Enhanced Acute Treatment Services (E-ATS) ASAM Level 3.7

Inpatient Mental Health Services (IPLOC)

Intensive Outpatient Program (IOP)

Outpatient Behavioral Health Services

Outpatient Electroconvulsive Therapy (ECT)

Partial Hospitalization

Psychiatric Day Treatment (PDT)

Psychological and Neuropsychological Testing

Recovery Coach (RC)

Recovery Support Navigator (RSN)

Repetitive Transcranial Magnetic Stimulation (rTMS)

Residential Rehabilitation Services for Substance Use (RRS)

Structured Outpatient Addictions Program (SOAP)

Provider Services is here to help

8:00 am to 6:00 pm, Monday through Friday