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The CCA behavioral health (BH) provider network offers a broad continuum of behavioral health services, including emergency, inpatient, outpatient, and diversionary services. The goal of our behavioral health program is to support dual-eligible members who have severe and persistent behavioral health issues, substance use disorders, and co-occurring disorders and enable them to live successfully in their communities.

CCA utilizes a person-centered approach that makes members the principal voice in their care management and planning. We contract with BH providers that subscribe to a framework of least restrictive, community-based services available whenever clinically appropriate. Our contracted BH providers are expected to:

The CCA Behavioral Health Performance Specifications, listed below, are designed to help our BH providers deliver services that drive clinical excellence, ethical and professional integrity, integration of all medical and BH needs, member accessibility, and cultural sensitivity.

CCA Behavioral Health Performance Specifications:

Acute Treatment Services (ATS) ASAM Level 3.7

Clinical Stabilization Services (CSS) ASAM Level 3.5

Community Crisis Stabilization (CCS)

Community Support Program (CSP)

Community Support Program for Chronically Homeless Individuals (CSP-CHI)

Dialectical Behavioral Therapy (DBT)

Emergency Services Program (ESP)

Enhanced Acute Treatment Services (E-ATS) ASAM Level 3.7

Enhanced Community Crisis Stabilization (E-CCS)

Inpatient Mental Health Services (IPLOC)

Intensive Outpatient Services (OTS)

Outpatient Behavioral Health Services

Outpatient Electroconvulsive Therapy (ECT)

Partial Hospitalization

Psychiatric Day Treatment (PDT)

Psychological and Neuropsychological Testing

Recovery Support Navigator

Repetitive Transcranial Magnetic Stimulation (rTMS)

Residential Rehabilitation Services for Substance Use (RRS)

Structured Outpatient Addictions Program (SOAP)