Welcome to the spring edition of CCA Provider News!
In this edition of the CCA provider newsletter: Learn more about our new claims platform that launched on April 1, 2023, and updated provider manuals. We are also sharing information on the end of the COVID-19 emergency declaration, compliance programs, new medical necessity guidelines and more.
How to confirm CCA members’ eligibility
CCA News and Updates
COVID-19 federal Public Health Emergency ends soon
Plan Benefits, Important Guidelines, and Helpful Tips
Healthwise offers self-management tool for members
Check out our payment policies
No-cost member benefit can replace ED visits
An updated contact list is always available online in the CCA provider manual. View it now.
- View the Massachusetts Senior Care Options / One Care Provider Manual.
- View the Massachusetts Medicare Advantage Prescription Drug Provider Manual.
- View the Rhode Island Medicare Advantage Prescription Drug Provider Manual.
Keeping your information up to date in our Provider Directory helps your practice by making it easier for our members to find accurate information about your practice locations. Updating your information in our health plan provider directories also helps our members:
- Get easy access to your services
- Receive important information about your practice
Your assistance is greatly appreciated!
If you wish to provide your updated information to CCA, please email us at [email protected] and attach a Provider Information Change form, which can be found here.
If you are a registered user for the CCA Provider Portal, you can send HCAS enrollment forms, demographic update requests, and a medical roster with your individual provider information. The medical roster template and HCAS forms are available on the portal for your convenience.
How to register for the CCA Provider Portal
Please visit this link and follow the steps outlined in the Registration Guide.