Marcy Reyes, director of strategy and planning for CCA Health Rhode Island, recently sat down with WJAR-TV Channel 10’s Barbara Morse for a discussion on its Studio 10 show.
“Trust is really important. Our priority is to be ingrained in the community, listening to what our community members have to say about what they need from our care delivery service and the programming that we offer,” Reyes explained.
With Medicare Open Enrollment underway, Reyes noted, “It’s important for individuals exploring their options to have access to high quality, factual information, so they can use it to make educated decisions around what is best for them.”
She also discussed several partnerships CCA Health Rhode Island has developed to serve its members better. That includes partnerships with Meals on Wheels of Rhode Island and the Rhode Island Public Health Institute to increase food access, and a healthy cooking class with Lifespan. It’s all part of a holistic, person-centered, community-based approach to caring for members.