Leadership team

Chris Palmieri has spent two and a half decades leading publicly funded healthcare organizations and has a passion for providing high-quality care coordination, care delivery, and specialized services that address the spectrum of social determinants of health to low-income individuals and those with significant needs, including seniors and people with disabilities.

Since 2015 as president and chief executive officer, Chris has transformed Commonwealth Care Alliance into a nationally leading $2 billion health system, which has consistently provided improved health and quality outcomes to its customer base. Chris is also the founder of Winter Street Ventures®, Commonwealth Care Alliance’s start-up accelerator and venture investment subsidiary, and launched a business, called instED®, that provides in-home emergency department services.

Prior to joining Commonwealth Care Alliance, Chris served as CEO of Remedy Partners, a national bundled payment company, headquartered in Darien, Connecticut. Chris also served as president and CEO of Visiting Nurse Service of New York CHOICE Health Plans, successfully launching a $2 billion safety-net insurance company offering both Medicare Advantage and Medicaid Managed Care products. Additionally, Chris has held senior positions with Amerigroup Corporation, Metropolitan Jewish Health System, and Faxton-St. Luke’s Health Care/Mohawk Valley Network.

Chris is currently chair of the Association for Community Affiliated Plans (ACAP), a national trade association representing 67 nonprofit health plans in 28 states, and chair of the National Managed Long-Term Services and Supports (MLTSS) Association, a consortium of leading managed care organizations serving state Medicaid programs and beneficiaries. Chris is also a member of the Ithaca College Board of Trustees.

As chief people officer, Alfred is responsible for the strategic management and delivery of talent, employee programs, engagement, policies, processes, and practices, and leads the Human Resources department.

Prior to joining CCA, Alfred was vice president of Human Resources for The Travelers Companies, Inc., and served as vice president, Human Resources for Enterprise Technology, Operations, eBusiness and EBIA Groups; Business Insurance; and Field Human Resources. He also worked for The Hartford Financial Services Group, Inc., as vice president of Human Resources for the Group Benefits Division; Novartis Pharmaceuticals Group and Novartis Consumer Health organization in several senior human resources positions; and held senior-level positions at McDonald’s Corporation in the U.S. and South Africa, including the establishment of McDonald’s in South Africa.

Alfred is the president of the board of directors for the Human Resources Leadership Forum of Southern New England and Past-Chair of the Benefits and Compensation Committee for United Way of Central and Northeastern Connecticut. He is a member of the Goodwin College Business Administration Program Advisory Board, the Society for Human Resource Management, and the National Association of African Americans in Human Resources.

Alfred holds both a bachelor’s degree and a master’s degree from San Francisco State University, and a Ph.D. from Golden Gate University.

As chief legal and public affairs officer, Liz is responsible for CCA’s legal, compliance, risk management, internal audit, external communications, and government and regulatory affairs functions. She provides legal and public affairs counsel to CCA’s leadership team and board of directors as the organization continues to expand the reach of its unique care model for individuals with complex health needs.

With nearly 30 years of experience in healthcare law and policy, Liz most recently served as executive vice president of Government Affairs and Innovation at AHIP, the national association whose members deliver market-based solutions and public-private partnerships that make healthcare coverage more affordable and accessible for everyone.
Before joining AHIP, Liz served as the chief of Long-Term Services and Supports at MassHealth, where she oversaw $5.5 billion in programming, including fully integrated DSNP and PACE offerings, and fee-for-service post-acute and long-term services supports programming. Prior to her work at MassHealth, Liz spent nearly seven years in various roles at Wellcare Health Plans.

Liz earned her Doctorate in Public Health/Health Leadership from the University of North Carolina at Chapel Hill, her Juris Doctorate and Master of Social Work at the University of Maryland, and a Bachelor of Arts in Religion and Political Science from Trinity College, Hartford. She is also an adjunct professor of Health and Policy Management at the Gillings School of Global Public Health at the University of North Carolina at Chapel Hill.

As acting chief medical officer, Nazlim provides executive oversight of the clinicians serving the needs of CCA health plan members and non-clinicians supporting the organization’s clinical functions. She provides leadership across the areas of care management, quality, and member experience.

Prior to joining CCA, Nazlim most recently served as the Interim Chief Medical Officer East at Beacon Health Options where she led Clinical Strategy and Innovation, Clinical Implementation of Cost of Care Measures and Quality Improvement Initiatives, oversaw Utilization Management and Case Management, and supervised clinical staff in several markets throughout the country. As a psychiatrist, Nazlim has held positions at Kings County Hospital Center, Long Island College Hospital, and Soho Psychiatry.

Nazlim holds a Master of Public Health degree from Heinrich-Heine University in Dusseldorf, Germany, and a Doctor of Medicine from Albert-Ludwigs University in Freiburg, Germany.

In his role as chief operating officer, Sesha directs CCA’s core business and IT operations, including claims administration, member services, network contracting, provider relations, credentialing, and information technology. Sesha also has responsibility for the execution of corporate strategic initiatives and implementation of shared services for multiple markets.

Sesha has more than 30 years of experience leading operations in healthcare, financial services, and technology industries. Prior to joining CCA, he served as the chief operating officer for Centene Corporation’s Magnolia Health Plan subsidiary, where he was responsible for claims processing, member and provider experience, payment integrity, marketing and communications, network contracting, and physician data management and credentialing. Earlier, he was the executive director of operations at CalOptima, where he was responsible for claims administration, member and provider call center operations, grievances and appeals resolution, coding initiatives, and e-business operations. Before that, Sesha was the corporate vice president at New Directions Behavioral Health and held leadership roles at Kaiser Permanente and Excellus BlueCross BlueShield.

Sesha received a master’s degree in electrical engineering from the University of Texas and holds project management professional certification.

As president of markets, Courtney leads CCA’s market performance and growth, including product expansion and strategic partnerships. Courtney is responsible for delivering on growth objectives across the nation by extending the CCA mission to improve the health and well-being of people with significant needs.

Courtney has more than 20 years of experience in healthcare policy, strategy, and operations, first joining CCA as chief operating officer in 2016. In that role, she matured health plan operations and IT strategy, growing membership 70% over a five-year period. During that same period, revenue (CAGR) increased by 19% and net income (CAGR) by 7%. Courtney also spearheaded CCA’s first expansion beyond Massachusetts and oversaw the launch of the organization’s Medicare Advantage plans.

Prior to joining CCA, Courtney served as senior vice president of operations strategy at Beacon Health Options, where she was the corporate executive responsible for post-acquisition integration and led the development of high-performing, national operating models. Additionally, she presided over new market implementations during a period of significant national growth. Earlier, she was chief of staff in the Executive Office of Health and Human Services for the Commonwealth of Massachusetts, serving alongside then-Governor Mitt Romney’s chief of healthcare reform.

Courtney received her undergraduate degree from Merrimack College and earned an MBA from Boston University.

As chief financial officer, Frank steers efforts to shape the financial future of CCA by investing in, streamlining, and scaling its infrastructure, operational performance, and other key initiatives.
An accomplished financial executive, Frank has experience in leading all aspects of finance and accounting at a regional and national level. His expertise includes treasury management, risk management, financial planning and analysis, regulatory financial reporting, investments, capital management, and underwriting. He has a strong track record of improving finance operating models to grow effectiveness and efficiency.
Prior to joining CCA, Frank served as the senior vice president and chief accounting officer for Dentaquest, a national insurance provider that manages dental and vision benefits for more than 30 million members. Before joining Dentaquest, Frank held finance leadership positions at ConnectiCare, Inc., Aetna, Inc., and CIGNA Healthcare.
Frank holds a bachelor’s degree in accounting from the University of Hartford and an MBA from the University of Connecticut.

David H. Klein is a corporate director and advisor with deep experience and expertise in health care delivery and payment. He provides advice on policy, strategy, operations and finance to healthcare delivery and payer organizations. Mr. Klein also serves as: a special advisor to the CEO of the University of Rochester (UR) Medical Center and a professor of public health sciences in the UR School of Medicine and Dentistry. Mr. Klein was most recently the Chief Executive Officer of The Lifetime Healthcare Companies, a family of companies which includes Excellus BlueCross BlueShield that provided health coverage and health care services to more than 1.5 million people. Mr. Klein had been a senior executive with The Lifetime Healthcare Companies and its predecessor companies since 1986, serving as CEO from 2003 until 2012. Mr. Klein previously was an executive with the national BlueCross BlueShield Association and Health Care Service Corporation. He served as Director of the national Blue Cross Blue Shield Association (BCBSA) and America’s Health Insurance Plans.

Mr. Klein currently serves as a Director of CTG, a NASDAQ- listed information technology services company.  He is a Director of the independent special district Lee Health System. He is also a Director of the following privately held companies: Cogito, Opyn Market, and Honest Medical Group. Mr. Klein is a member of the Cressey & Company private equity fund Distinguished Executives Council. He serves as an advisor to Health Catalyst Capital Management, LLC private equity fund and Triple Tree Capital Partners venture fund. He has served as non-executive chair of the New York eHealth Collaborative which operates New York State’s health information exchange. Mr. Klein has chaired United Way of Greater Rochester and an American Cancer Society Capital Campaign to establish a new Rochester Hope Lodge.

Mr. Klein received a Bachelor of Science from Rensselaer Polytechnic Institute and his Master of Business Administration from the University of Chicago.

Tejal Gandhi, M.D., M.P.H., C.P.P.S., is the chief safety and transformation officer at Press Ganey. In this role, Dr. Gandhi is responsible for advancing the Zero Harm movement, improving patient and workforce safety, and developing innovative healthcare transformation strategies. Before joining Press Ganey in January 2020, Dr. Gandhi served as chief clinical and safety officer at the Institute for Healthcare Improvement (IHI), where she led IHI programs focusing on improving patient and workforce safety beginning in 2017. Prior to IHI, Dr. Gandhi was president and chief executive officer of the National Patient Safety Foundation (NPSF) from 2013 until 2017, when NPSF merged with IHI. She has also served as president of the Lucian Leape Institute, a think tank founded by NPSF that now operates within the IHI Safety portfolio and was a board member of the Certification Board for Professionals in Patient Safety, which administers the Certified Professional in Patient Safety credential.

Dr. Gandhi is a senior lecturer at Harvard Medical School and is also a certified professional in patient safety. In 2019, Dr. Gandhi was elected as a member of the National Academy of Medicine. She is a recipient of the John M. Eisenberg Patient Safety and Quality Award, given in recognition of her contributions to understanding the epidemiology of medical errors in the outpatient setting and for developing prevention strategies. Dr. Gandhi has also been named as one of the “100 Most Influential People in Healthcare,” “Top 25 Women in Healthcare,” and “50 Most Influential Clinical Executives” by Modern Healthcare magazine. An internist by training, Dr. Gandhi previously served as executive director of quality and safety at Brigham and Women’s Hospital and as chief quality and safety officer at Partners Healthcare. She received her M.D. and M.P.H. degrees from Harvard Medical School and the Harvard T.H. Chan School of Public Health and trained at Duke University Medical Center.

Peter Andruszkiewicz has been dedicated to creating positive change in the ways providers deliver care, the way care is financed, and the way patients interact with the healthcare system. An accomplished healthcare executive who has held leadership roles at health plans across the country, such as at Blue Cross & Blue Shield of Rhode Island and the Kaiser Foundation Health Plan of Georgia, he is currently an operating partner at Empactful Capital, a venture capital firm focused on early stage, tech-enabled healthcare companies.

Charlie Carr is legislative liaison for the Disability Policy Consortium and principal of Charlie Carr Consulting, a firm that provides management consultation to public and private businesses to implement strategic planning, turnaround management, executive coaching, and advocacy. From 2007 to 2015, Mr. Carr was the commissioner of the Massachusetts Rehabilitation Commission, providing oversight of the Commission’s day-to-day operations and directing innovative, solutions-based programs in community living, vocational rehabilitation, and SSI/SSDI eligibility. Mr. Carr began his career in 1974 by setting in motion the independent living movement in Massachusetts and was involved in the formation of the Boston Center for Independent Living, the second independent living center in the country. Mr. Carr went on to found and serve as the chief executive officer of the Northeast Independent Living Program (NILP) in Lawrence, MA from 1980 to 2007. NILP was the first independent living center in the greater Merrimack Valley and recognized in 1995 by the World Institute on Disability as one of the top five centers in the country.

Throughout his career, Mr. Carr has been a pioneer advocating for community-based services for individuals with disabilities. He has served and continues to serve on numerous advisory committees and boards, including the Attorney General’s Disability Rights Advisory Committee and Centene, and previously the National Disability Advisory Group and the Department of Housing and Community Development/Executive Office of Health and Human Services Joint Committee on Housing for Persons with Disabilities. He is a board member of the Starkloff Disability Institute and past board member of the Massachusetts Autism Commission, the Massachusetts Job Creation Commission, the Massachusetts Workforce Investment Board, the Community First Transformation Grant, Elder Services of the Merrimack Valley, Inc., the Massachusetts Health and Disability Research Partnership, and the Real Choices Consumer Planning and Implementation Group. Mr. Carr was the chairperson of the Massachusetts Division of Medical Assistance Medical Care Advisory Committee.

Mr. Carr received a Bachelor of Science in journalism from the School of Public Communication at Boston University. He also holds a Certificate of Management from the Graduate School of Management at Lesley College.

Andrea Gelzer, M.D., M.S., FACP has had the roles of senior vice president of medical affairs and corporate chief medical officer at AmeriHealth Caritas for more than a decade. At AmeriHealth Caritas, she has been responsible for the development of the company’s integrated care management model, deployed new approaches to alternative/value-based provider payment, developed many innovative population health management strategies for vulnerable populations, and built corporate infrastructure to sustain significant growth. She serves as the key clinical spokesperson and policy advocate for the company.

Dr. Gelzer currently serves on several influential industry committees, including the Health and Human Service (HHS) Health Care Payment Learning and Action Network (LAN) Care Transformation Forum (CTF), the Core Quality Measures Collaborative (CQMC) Steering Committee, and the executive committee for the Gravity Project. She is a member of the Board of Directors for the American Telemedicine Association (ATA) and is the immediate past Chairman of the Board of Directors of HealthShare Exchange (HSX), Philadelphia’s regional health information exchange.

Dr. Gelzer earned her undergraduate degree from Tufts University, her Doctor of Medicine from St. George’s University, and a Master’s degree in preventive medicine/administrative medicine at the University of Wisconsin, Madison. She is certified by the American Board of Internal Medicine and by the American Board of Preventive Medicine in clinical informatics.

Mr. Gittens has been the executive director of Bridges Homeward since 2016. From 2003 until 2016, Mr. Gittens was the vice president for public affairs at Northeastern University. He also served as cabinet secretary of the Commonwealth’s Executive Office of Health and Human Services from 2001 to 2003 and was commissioner of the Massachusetts Department of Youth Services (DYS) from 1997 to 2001. He was first assistant district attorney in the Suffolk County District Attorney’s Office from 1992 to 1997 and chairman of the Massachusetts Parole Board from 1990 to 1992. Mr. Gittens has played a distinguished role in the community as chairman of the Massachusetts Juvenile Justice Advisory Committee and member of the Governor’s Youth Violence Task Force. He has served as a board member of numerous organizations, including Judge Baker Children’s Center, Massachusetts Society for the Prevention of Cruelty to Children, and Goodwill Industries.

Mr. Gittens holds a J.D. degree from Northeastern University School of Law and a B.A. in Political Science from Northeastern.

Mr. Gottlieb served as the Chief Lead Project Officer at United Medical Center and Senior Advisor at Mazars USA, LLP a wholly owned subsidiary of the Mazars group which is an international accounting, audit, tax and advisory services organization from 2019 until his retirement in September 2022. From 2012 to 2019, Mr. Gottlieb was a Principal in Mazar’s healthcare practice. Prior to this position, Mr. Gottlieb founded and was the Chief Executive Officer of Creative Health Concepts, Inc., a healthcare consulting and solutions company, since 1989, a position he held until when the company was sold to Mazars USA, LLP in 2012. Mr. Gottlieb has over 30 years of experience in the healthcare industry with a specialty in the managed care market segment on both the payer and provider side of healthcare delivery. He has provided managed care consultative services to national, regional and local payers, healthcare plans, hospitals and hospital systems. In addition, he has extensive experience in government programs for Managed Medicare and Medicaid Exchange and value-based payments. Currently, Mr. Gottlieb is leading a management contract for Mazars to restructure United Medical Center, a public safety net hospital in Washington DC. Mr. Gottlieb also founded and was owner, and Chief Executive Officer of Creative Management Strategies, Inc., a national retained healthcare executive search firm specializing in “C-Suite” assignments for health plans and hospitals. He also served as a sponsor representative on the Healthfirst Board of Directors for five years. Mr. Gottlieb was also a CEO and Chairman of two trade organizations: the New York Employment Council and the Association of Personal Consultants of New York.
Mr. Gottlieb has a bachelor’s degree from The City University of New York.

Rizal Hamdallah is the Chief Commercial Officer – International for Tyson Foods. From 2020 to 2022, he was the Chief Innovation Officer at Clif Bar & Company, joining the company in 2020. Prior to Clif Bar, he held the positions of Chief Global growth Officer and Chief Innovation Officer at Ocean Spray Cranberries where he led several successful product launches and was instrumental in the creation of Lighthouse, the company’s innovation incubator. Earlier in his career, Mr. Hamdallah held positions at leading consumer packaged goods industry brands, including SC Johnson, Unilever, and Nestlé. He also founded GetBetty, Inc., a Chicago-based start-up offering on-demand beauty services. In 2019, Mr. Hamdallah was named one of the Boston Business Journal’s “40 Under 40” honorees. Mr. Hamdallah earned a Master of Product Design and Development Management from Northwestern University.

Fazle Husain is Head of US Healthcare at CVC Capital Partners, a global private equity firm with a network of 23 offices and over 400 employees throughout Europe, Asia and US. The CVC Group manages over $50 billion of assets. Prior to joining CVC Capital, Fazle was a Managing Director at Metalmark Capital from 2007-2016, and was responsible for leading their effort in healthcare. Before Metalmark Capital, he was with Morgan Stanley & Co. in the private equity business, where he spent 18 years. He has a successful track record of investing in healthcare companies for over 25 years, including investments in the healthcare service, medical device, specialty pharmaceuticals and healthcare information technology sectors. He has invested in and served on the Boards of several private and public companies including ExamWorks, MedRisk, Icario, Allscripts (MDRX), Cross Country Healthcare (CCRN), The Medicines Company (MDCO), Cardiac Pathways (sold to Boston Scientific), Suros Surgical (sold to Hologic), Healthstream (HSTM), Cytyc Corp (sold to Hologic), Aegis Sciences, and Vanguard Healthcare Systems (sold to Tenet). He was the Chairman of the Board of Healogics (2008-2014), and was the Chairman of the Board of Collagen Matrix (2014-2016).

Mr. Husain received an Sc.B. degree in Chemical Engineering from Brown University, and an M.B.A. from Harvard Business School. He is on the Board of Advisors for The School of Engineering at Brown University, and on the Board of the Healthcare Private Equity Association (HCPEA).

Leslie Kirwan served as the Faculty of Arts and Sciences (FAS) Dean for Administration and Finance at Harvard University from 2009 until her retirement in 2021. In this role, Dean Kirwan oversaw FAS administrative functions and directly led FAS Finance, Human Resources, Research Administration, Facilities, Physical Resources and Planning, Diversity, and Media and Technology Services. Prior to joining Harvard, Dean Kirwan served as the Secretary of Administration and Finance for the Commonwealth of Massachusetts from 2007 to 2009. In that role, Dean Kirwan served as a member of Governor’s Deval Patrick’s cabinet and was responsible for executing key finance and administrative duties including preparation of the Governor’s budget recommendation, development of a state capital budget, monitoring and management of financial activities across state government, and the development and analysis of fiscal policy. She also oversaw the activities of more than 2,500 state employees in agencies and divisions ranging from the Department of Revenue to the Divisions of Human Resources and Information Technology and chaired the Health Connector Authority which oversees Massachusetts health care reform. Before being tapped by Governor Patrick, Dean Kirwan served in other administration and finance leadership roles in the Commonwealth and at the Massachusetts Port Authority for over 20 years.
Dean Kirwan received an A.B. from Harvard College and a Master of Public Policy from Harvard’s John F. Kennedy School of Government.

Larry Neiterman is a former Chief Operating Officer and Chief Financial Officer for Deloitte US Consulting, with extensive experience managing strategic planning, mergers and merger integration, and operations consulting. He also was the head of Deloitte’s Life Sciences & Healthcare practice, where he oversaw more than 20 acquisitions and three global ventures. He currently serves as Chairman and CEO of CA Healthcare Acquisition Corp., a special purpose acquisition company based in California.

Joseph Paduda is the principal of the consulting firm Health Strategy Associates, which helps payers, providers, and managed care organizations build brands, develop and differentiate services, enter new markets, increase sales, and make wise acquisitions. With more than 30 years of experience and deep expertise in pharmacy management, Mr. Paduda is also the president of CompPharma, LLC, an education, research and advocacy organization that conducts an annual survey of workers’ compensation payers’ pharmacy management programs.

Mr. Paduda is a respected media source and popular speaker at such conferences as the National Rx Drug Abuse & Heroin Summit and International Association of Industrial Accident Boards (IAIABC). Before starting his consulting business in 1997, Mr. Paduda held executive positions with major insurers, including Traveler’s, United Healthcare and Liberty Mutual.

Mr. Paduda holds a Bachelor of Arts in anthropology from Syracuse University and a Master of Science in health and fitness management from American University.

Chris Palmieri has spent two and a half decades leading publicly funded healthcare organizations and has a passion for providing high-quality care coordination and care delivery and specialized services that address the spectrum of social determinants of health to low-income individuals and those with significant needs, including seniors and people with disabilities.

Since 2015 as president and chief executive officer, Chris has transformed Commonwealth Care Alliance into a national leading $2 billion health system, which has consistently provided improved health and quality outcomes to its customer base. Chris is also the founder of Winter Street Ventures^®, Commonwealth Care Alliance’s start-up accelerator and venture investment subsidiary, and launched a business that provides in-home emergency department services, called instED^®.

Prior to joining Commonwealth Care Alliance, Chris served as CEO of Remedy Partners, a national bundled payment company, headquartered in Darien, Connecticut. Chris also served as president and CEO of Visiting Nurse Service of New York CHOICE Health Plans, successfully launching a $2 billion safety-net insurance company offering both Medicare Advantage and Medicaid Managed Care products. Additionally, Chris has held senior positions with Amerigroup Corporation, Metropolitan Jewish Health System, and Faxton-St. Luke’s Health Care/Mohawk Valley Network.

Chris is currently chair of the Association for Community Affiliated Plans (ACAP), a national trade association representing 67 nonprofit health plans in 28 states, and chair of the National Managed Long-Term Services and Supports (MLTSS) Association, a consortium of leading managed care organizations serving state Medicaid programs and beneficiaries. He is also currently chair of the board of LifePod, a remote patient monitoring company and Winter Street Ventures portfolio company, and serves as the independent director and chair of the board of Healthify. Lastly, Chris is a member of the Ithaca College Board of Trustees.

Ms. Raphael is a senior advisor at Manatt Health Solutions. She served as chief executive officer and president of the Visiting Nurse Service of New York (VNSNY), the largest non-profit home health agency in the United States from 1989 to 2011. Prior to joining VNSNY, Ms. Raphael held an executive position at Mt. Sinai Medical Center and was an executive deputy commissioner of the Human Resources Administration in charge of the Medicaid and Public Assistance programs in New York City. Ms. Raphael was an Advanced Leadership Fellow at Harvard University in 2012.

Ms. Raphael is a former chair of the national AARP board. She currently serves on numerous boards, including the Kaiser Permanente School of Medicine, Henry Schein, Inc., the Primary Care Development Corporation, the SCAN Foundation, the RAND Health Board of Advisors, the Medicare Rights Center, and the New York eHealth Collaborative. She is the chair of the Long Term Quality Alliance and the Chair of the CMS Technical Expert Panel for Quality Measures Development for Dual Eligible and Medicaid Beneficiaries using Home and Community Based Services and Managed Long-Term Care. She has also served on the boards of Lifetime Excellus BlueCross BlueShield, Barrier Therapeutics, Pace University, and the American Foundation for the Blind. Ms. Raphael also served on a number of commissions, including the Medicare Payment Advisory Commission (MedPAC), the Federal Bipartisan Commission on Long Term Care, the New York State Hospital Review and Planning Council, and several Institute of Medicine Committees. Additionally, she was a member of New York State Governor Cuomo’s Medicaid Redesign Team. She was co-chair of the National Quality Forum Attribution Committee and chaired its Post-Acute, Long Term Care and Hospice Workgroup from 2011 to 2015. Ms. Raphael is a member of the Harvard T.H. Chan School of Public Health Policy and Management Executive Council and the New York City Age Friendly Commission. She co-edited the book Home-Based Care for a New Century and was a Visiting Fellow at the Kings Fund in the United Kingdom.

Ms. Raphael received a Master of Public Administration from Harvard University’s Kennedy School of Government and completed its Senior Executive Program.