Don Stiffler, CCA Chief Revenue and Growth Officer, talks about CCA’s 2024 AEP growth, in AIS Health’s Radar on Medicare Advantage.
“As we welcome new members to CCA, we are focused on providing a seamless and supportive on-boarding experience. We have intentionally developed a process that is experiential versus transactional — one that is less about data gathering and more focused on learning how we can best support each member. This is at the core of our model of person-focused, individualized care, and I believe it is why our members join CCA and choose to continue their health journey with us,” he said.