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Since the inception of our health plans, social determinants of health (SDOH) have been at the core of our nationally recognized care model, which prioritizes unmet social and behavioral health needs. Depending on each member’s needs, care plans may be individualized to address behavioral health, food and housing security, accessing community resources, crisis support, transportation, and more.

19,835 members received CCA assistance with at least one social support in 2022

Supports for Social Factors
Impacting Care
Total Impact

Transportation
901,059
total transportation trips provided to members

Physical
Environment
77,398
total home modifications and non-traditional supports provided to members (including air conditioners, homemaker services, ramp installations, and more)

Food
728,068
total meals provided to members

In 2017, CCA launched an intensive care management and direct primary care solution for the most medically and socially complex patients in Mass General Brigham’s MassHealth Partners ACO. A randomized controlled trial co-sponsored by CCA and MGB was published in the September 2022 American Journal of Managed Care and showed $23,000 per year cost avoidance per patient compared to those receiving standard care.

$23,000 per year cost avoidance per patient compared to those receiving standard care.

Read the full article1

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