Skip to main content

Since the inception of our health plans, social determinants of health (SDOH) have been at the core of our nationally recognized care model, which prioritizes unmet social and behavioral health needs. Depending on each member’s needs, care plans may be individualized to address behavioral health, food and housing security, accessing community resources, crisis support, transportation, and more.

19,835 members received CCA assistance with at least one social support in 2022

Supports for Social Factors
Impacting Care
Total Impact

total transportation trips provided to members

total home modifications and non-traditional supports provided to members (including air conditioners, homemaker services, ramp installations, and more)

total meals provided to members

Homelessness can lead to poor health, especially among older adults. To help members who are experiencing homelessness or housing insecurity gain permanent housing, CCA has partnered with Hearth, a community-based housing organization. CCA provides integrated health and social services, including on-site medical care, and Hearth offers housing resources, knowledge of home safety, and supportive services. More than 300 CCA members have been housed in Hearth facilities since the partnership began in 2004. A study detailing this partnership was published by the New England Journal of Medicine Catalyst Innovations in Care Delivery in August 2021.

Read the full article1

1When you click this link, you will leave the Commonwealth Care Alliance website.

To learn more about CCA

866-275-1222 (TTY 711)
8:00 am to 8:00 pm ET, Monday through Friday, and 8:00 am to 6:00 pm ET, Saturday and Sunday