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As of Q1 2023, Commonwealth Care Alliance (CCA) has enhanced its member-centered care planning to Medicare Maximum members in Rhode Island and those covered in Massachusetts by our Senior Care Options and One Care plans.

These CCA members will have an opportunity to review their care plan annually with interdisciplinary care members of their choice. Team members might include their care partner, community nurse, health worker, behavioral health specialist, geriatric support coordinator or long-term services support coordinator, and primary care provider. They can also include support from the member’s home environment, such as family or friend caregivers, or a personal care assistant. Each CCA member can choose whether the meeting is held by phone, virtually, or in person. 

We hope you will consider joining any care plan meetings to which you are invited, time permitting. We appreciate your efforts to support this integrated approach to improve care for our members. If you have questions, you can reach out to the specific member’s care partner by calling Member Services at 866-610-2273 in Massachusetts and 833-346-9222 in Rhode Island.